Customer reviews from hp.com
HP - 962 Standard Capacity Ink Cartridge - Yellow
Average customer rating
4.4
(335 Reviews)
Rating breakdown 335 reviews
5 Stars
248
4 Stars
36
3 Stars
17
2 Stars
7
1 Star
27
88%of customers recommend this product.
(
80 out of
91)
Customer Reviews for HP - 962 Standard Capacity Ink Cartridge - Yellow
Posted by: Nathan the Thorkelsr
Verified Purchase:Yes
I have been using HP printers for over 40 years, starting with laser printers and moving to ink jet printers for the last 25 years. I always felt the pricing of toner was appropriate for the amount of printing generated. However, ink for all the inkjet printers that I have used has been a horribly priced product. Not only that, with cartridges having a dated shelf life, and software encoding that prohibits using compatible ink cartridges, I have decided that it is time to change brands. HP printer are priced appropriately, in my opinion. However their price for ink is outrageous. I don't mind paying a reasonable amount for supplies, but HP is pricing itself out of the market. HP doesn't allow refilling of cartridges, and will not supply a more cost effective refill for its own cartridges. Another irritating "feature" is the fact that without serviceable cartridges, the printer, scanner, copier - all of it is just dead weight on my desktop. Too much to tolerate any further.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Dave G 123
from Seattle
Verified Purchase:Yes
The ink itself is fine. On my previous generation HP printer, when you ran out of a color it told you, and you replaced it. Easy enough. On the new printer, an OfficeJet Pro 9025, if you run out of a color, you are forced to replace all 3. Hard not to conclude that it's a greedy move by HP. So I am rating 'features' as 1 star even though the cartridge itself is not to blame. Guilt by association for sure.
By the bye, my previous printer, an HP OfficeJet Pro 8600 Plus, was a better and higher quality printer than the new one, in my opinion. I would have it still, except that when I went to Windows 10, that software would not communicate with the 8600.
By the bye, my previous printer, an HP OfficeJet Pro 8600 Plus, was a better and higher quality printer than the new one, in my opinion. I would have it still, except that when I went to Windows 10, that software would not communicate with the 8600.
Features
1
Performance
4
Written by a customer while visiting hp.com
Posted by: MandiCMcD
from Oregon
Verified Purchase:Yes
This ink works as well as expected.
I would recommend this to a friend!
Value
4
Quality
5
Written by a customer while visiting hp.com
Posted by: Patti M
Verified Purchase:Yes
Only use HP originals.
Written by a customer while visiting hp.com
Posted by: Terrycloth
from New York
Verified Purchase:Yes
Works well with my HP 9010. Would highly recommend
Written by a customer while visiting hp.com
Posted by: Clara P
from Rochester, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ink pack I ordered was competitively priced, compared to other sources, and it arrived with a couple of days.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: SharonH
from Chanhassen, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fast delivery, easy installation! This product is exactly what I needed!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Horst
from Long Beach, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my 4 pack and I am happy with the products.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com