Customer reviews from hp.com
HP - 962 Standard Capacity Ink Cartridge - Yellow
Average customer rating
4.1 out of 5
4.1
(57 Reviews)
Open Ratings Snapshot
Rating breakdown 57 reviews
5 Stars
42
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
11
60%of customers recommend this product. 
(
6 out of 10
)
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Customer Reviews for HP - 962 Standard Capacity Ink Cartridge - Yellow
Customer Rating
1 out of 5
1
Expensive ink and related complications.
on June 24, 2025
Posted by: Nathan the Thorkelsr
Verified Purchase:Yes
I have been using HP printers for over 40 years, starting with laser printers and moving to ink jet printers for the last 25 years. I always felt the pricing of toner was appropriate for the amount of printing generated. However, ink for all the inkjet printers that I have used has been a horribly priced product. Not only that, with cartridges having a dated shelf life, and software encoding that prohibits using compatible ink cartridges, I have decided that it is time to change brands. HP printer are priced appropriately, in my opinion. However their price for ink is outrageous. I don't mind paying a reasonable amount for supplies, but HP is pricing itself out of the market. HP doesn't allow refilling of cartridges, and will not supply a more cost effective refill for its own cartridges. Another irritating "feature" is the fact that without serviceable cartridges, the printer, scanner, copier - all of it is just dead weight on my desktop. Too much to tolerate any further.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP ink
on May 25, 2023
Posted by: Patti M
Verified Purchase:Yes
Only use HP originals.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Colour not suitable for printer
on April 7, 2026
Posted by: Maimo
Verified Purchase:Yes
Although it was written on the website, the color
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP INK
on May 11, 2020
Posted by: Darkness666
from East Liverpool
Verified Purchase:Yes
I Love it HP Ink is great it won't dry out like other inks do I will order HP Ink again Thank You!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Really works well and quiet and smooth
on April 17, 2021
Posted by: Schwab1e
from Hollywood fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] So happy with this new scanner printer Fast and quick
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Good price
on December 2, 2021
Posted by: Pbeachley
from Md
Verified Purchase:Yes
Good price, fast delivery, very convenient considering product is original.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Amazing
on June 21, 2022
Posted by: Commander Kolbe
from Hardyston NJ
Verified Purchase:Yes
My HP printer and he’s cartridges works flawlessly I’m amazed at the quality printing and just the dynamics of HP Smart app
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Yellow ink
on October 7, 2022
Posted by: Luna Spider
Verified Purchase:Yes
Stop bothering me. I have not installed it. I am sure it will be fine. What choice do I have?
Thanks
I would recommend this to a friend!
Written by a customer while visiting hp.com
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