Customer reviews from hp.com
HP - 972A Standard Capacity - Ink Cartridge - Magenta
Average customer rating
4.2
(288 Reviews)
Rating breakdown 288 reviews
5 Stars
207
4 Stars
20
3 Stars
17
2 Stars
3
1 Star
41
80%of customers recommend this product.
(
97 out of
122)
Customer Reviews for HP - 972A Standard Capacity - Ink Cartridge - Magenta
Posted by: GA Consultant
from Washington, DC
Verified Purchase:Yes
I bought this AIO for my home office after a client recommended it. While several people share theirs, I am the only user in my business. But I had grown frustrated by the typical "small business" and "home office" all in one printers, which are too wonky and cheap for the volume of printing I do. (I am a writer and a consultant and print out a lot of written reports, media articles and scan large documents.) The ink lasts like a laser printer -- months (and costs about the same). Printing on one or two sides is as simple as a click in the print dialog box, and printing envelopes -- invariably a hassle with the Epsons and Canons of the world -- is simple via the printer's second adjustable tray. (It's as if it says: You're in business, of course you need to print an envelope. How refreshing!) The color and print quality is just beautiful. Scanning is also great -- the document feeder reliably feeds 50 pages without a hickup. My only complaint is that every once in a while scans do not appear on my Mac, or at least are not visible in the folder I have set scans to go to. I have yet to solve that mystery. Otherwise, it seems perfectly compatible with my Mac (OSX High Sierra). Oh, and the paper tray holds a whole ream of paper. It's a beautiful thing.
The price is well above what you'd pay for a "home office" printer, but for me it was well worth it to avoid the hours and aggravation of wrangling with document and envelope feeders that stopped working, or running out of ink every other week. The footprint is larger than your typical home office all in one, but it fits on top of a standard bookshelf. (And the sad fact is I had two printers stacked on top of each other so that I could get something printed when one or the other stopped working. So now I'm saving space.)
I would also like to note that most of the printer reviews available thru Cnet and
Consumer Reports don't seem to address the issues I comment on. I must have read 100 online reviews of other printers, and only one even mentioned this printer. That may be because it falls between small AIO printers and the larger office printers. If my client hadn't given it rave reviews, I would not have considered it. It is well worth the investment. The only thing keeping me from giving it 5 stars is the scanning issue.
Consumer Reports don't seem to address the issues I comment on. I must have read 100 online reviews of other printers, and only one even mentioned this printer. That may be because it falls between small AIO printers and the larger office printers. If my client hadn't given it rave reviews, I would not have considered it. It is well worth the investment. The only thing keeping me from giving it 5 stars is the scanning issue.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Posted by: EddieB67
from Bonney Lake, WA, USA
Verified Purchase:Yes
The HP 972X High yield cartridge has proven to me well worth it's value. I get at minimum the number of sheets the cartridge is stated it should print. the color and clarity have had multiple people asking and commenting on the quality of my papers and handouts. Thank you
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Jeff R
from Roanoke, VA
Verified Purchase:Yes
It's a good unit but the one complaint I have is the document feeder. If it's the least bit dirty or the humidity is high, it will try to grab multiple pages and jams up. HP needs to work on that part of it.
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: SWayne
from Upstate NY
Verified Purchase:Yes
I am happy with the ink cartridge however I have only put 750 +/- Sheets thru the printer and have had some many problems with it. Maybe someone could contact me about it???
No, I would not recommend this to a friend.
Features
4
Performance
1
Written by a customer while visiting hp.com
Posted by: Daniel Coamo
from Puerto Rico
Verified Purchase:Yes
They are very reliable because their useful life is very extensive.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Odette
from Beverly Hills, California
Verified Purchase:Yes
quite satisfied with the quality of print out, expensive though .... but worth it .... if they can reduce the price a bit that would be great.
Cons: Smoother Mouse Pad
Pros: Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Jim Free
from Panama City Beach, FL 32408
Verified Purchase:Yes
I have always owned HP Printers mostly Office Jets. I have five of them now but I needed something with more speed. I am very please with the HP 972. I was a little apprehensive with the price of the cartridges but the quality of the cartridges and printer is great.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: cmtrl
from tx
Verified Purchase:Yes
I have had this about 2 months replaced another hp printer
this is very fast even on 2 sided printing,the colors stay great
this is very fast even on 2 sided printing,the colors stay great
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com