Customer reviews from hp.com
HP - 972A Standard Capacity - Ink Cartridge - Black
Average customer rating
4.2 out of 5
4.2
(286 Reviews)
Open Ratings Snapshot
Rating breakdown 286 reviews
5 Stars
206
4 Stars
20
3 Stars
16
2 Stars
3
1 Star
41
80%of customers recommend this product. 
(
96 out of 120
)
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Customer Reviews for HP - 972A Standard Capacity - Ink Cartridge - Black
Customer Rating
1 out of 5
1
Customer asks HP for product support to no avail
on May 6, 2021
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] When I purchased the high yield cartridge I was told it would last for 6500 copies it did not last two weeks and when I called I got no satisfaction from sales or tech support. This was true for the cyan cartridge as well but the yellow and black are still almost full. Very dissatisfied in the product and no one to contact.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Too EXPENSIVE
on February 16, 2021
Posted by: Anonymous
from Estero Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] Gold is cheeper...doesn’t last.Stuck unless I buy a different new brand
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
works perfect
on February 4, 2021
Posted by: Anonymous
from Rock Hill, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] works as expected. clean clear prints, with colors that pop on 94 brightness paper.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great product
on December 13, 2020
Posted by: Jennifer T3
Verified Purchase:Yes
Lasts forever great product would highly recommend to anyone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
No works
on December 2, 2020
Posted by: Marierose
Verified Purchase:Yes
I am very frustrated that my printer not work and they can have to respond to return
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Director
on November 23, 2020
Posted by: Anonymous
from Jackson, MS
Verified Purchase:Yes
I bought it because my printer was acting up and advised to buy. Printer had to be replaced and never really got a chance to see how good it was.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Horribly exorbitant price
on November 18, 2020
Posted by: Craig999
Verified Purchase:Yes
Price is horribly exorbitant. I haven't even installed them yet but when I do, they should last 6 years for the money I paid. I should have researched the price of the cartridges before purchasing printer.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Ridiculously expensive.
on October 24, 2020
Posted by: Anonymous
from Shawnee, ok
Verified Purchase:Yes
Stupid expensive. Wish I would have known the refill ink was going to exceed the cost of the printer itself by 20 percent. I would have bought an epson.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Written by a customer while visiting hp.com
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