Customer reviews from hp.com
HP - 972A Standard Capacity - Ink Cartridge - Black
Average customer rating
4.2
(286 Reviews)
Rating breakdown 286 reviews
5 Stars
206
4 Stars
20
3 Stars
16
2 Stars
3
1 Star
41
80%of customers recommend this product.
(
96 out of
120)
Customer Reviews for HP - 972A Standard Capacity - Ink Cartridge - Black
Posted by: Anonymous
Verified Purchase:Yes
We love our HP Printer - the pagewide pro. Have owned it for many years!! We went through printers in the past. This was a large investment at the time but it sure has worked well. The ink is too expensive and we have problems with HP tying the cartridges to printer software updates. So you're tempted to turn off software updates otherwise they could render new print cartridges as trash. The ink cartridges do not go bad. It's a terrible system where HP greatly relies on profits generated by the ink which significantly increases the overall cost of ownership for the printer owner.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Lynne C
from NY Metro area
Verified Purchase:Yes
Open box, click cartridge into place, close door and print
Written by a customer while visiting hp.com
Posted by: D Carlins
Verified Purchase:Yes
I ordered the new cartridge because I was getting bleeding from the cartridges on my printer which ruined the copies. It is cleaned and fixed for a while but comes back. It is an older machine so we will see what the problem is by trial and error.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Guzzonelaw
Verified Purchase:Yes
Worst service imaginable
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
My cartridge didnt work and was faulty
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Stupidly bought HP
Verified Purchase:Yes
Spare cartridge I had would not work. They coded the newer cartridges so the old ones would not work. Also have yellow and cyan cartridges that will not work. This will be the LAST HP PRODUCT I'LL EVER BUY!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: O.Mchawi
from Irvington, NJ
Verified Purchase:Yes
Shopping for ink was very eay and convient.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Sayana
Verified Purchase:Yes
i keep waiting for this to get replaced as we have an open ticket
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com