Customer reviews from hp.com
HP - 972X XL High-Yield - Ink Cartridge - Cyan
Average customer rating
4.2 out of 5
4.2
(284 Reviews)
Open Ratings Snapshot
Rating breakdown 284 reviews
5 Stars
205
4 Stars
20
3 Stars
16
2 Stars
2
1 Star
41
80%of customers recommend this product. 
(
96 out of 120
)
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Customer Reviews for HP - 972X XL High-Yield - Ink Cartridge - Cyan
Customer Rating
1 out of 5
1
bad ink cartilage
on April 22, 2024
Posted by: Sayana
Verified Purchase:Yes
i keep waiting for this to get replaced as we have an open ticket
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Senior Writer
on July 8, 2024
Posted by: O.Mchawi
from Irvington, NJ
Verified Purchase:Yes
Shopping for ink was very eay and convient.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Forced to buy.
on August 30, 2024
Posted by: Stupidly bought HP
Verified Purchase:Yes
Spare cartridge I had would not work. They coded the newer cartridges so the old ones would not work. Also have yellow and cyan cartridges that will not work. This will be the LAST HP PRODUCT I'LL EVER BUY!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Copy bleeding Cyan on copies
on February 15, 2025
Posted by: D Carlins
Verified Purchase:Yes
I ordered the new cartridge because I was getting bleeding from the cartridges on my printer which ruined the copies. It is cleaned and fixed for a while but comes back. It is an older machine so we will see what the problem is by trial and error.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (160) ratings-only reviews
Overall Customer Rating
4.4 out of 5
4.4
Would recommend? Yes
(
10  out of  10
)
Features
5 out of 5
5
Performance
5 out of 5
5
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