Customer reviews from hp.com
HP - 972X XL High-Yield - Ink Cartridge - Cyan
Average customer rating
4.2
(284 Reviews)
Rating breakdown 284 reviews
5 Stars
205
4 Stars
20
3 Stars
16
2 Stars
2
1 Star
41
80%of customers recommend this product.
(
96 out of
120)
Customer Reviews for HP - 972X XL High-Yield - Ink Cartridge - Cyan
Posted by: Lynne C
from NY Metro area
Verified Purchase:Yes
Open box, click cartridge into place, close door and print
Written by a customer while visiting hp.com
Posted by: home printer 9
from Beaumont, TX
Verified Purchase:Yes
The hp 927x high yield black original cartridge is way over priced and does not last 10,000 prints.
No, I would not recommend this to a friend.
Value
2
Quality
3
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
We love our HP Printer - the pagewide pro. Have owned it for many years!! We went through printers in the past. This was a large investment at the time but it sure has worked well. The ink is too expensive and we have problems with HP tying the cartridges to printer software updates. So you're tempted to turn off software updates otherwise they could render new print cartridges as trash. The ink cartridges do not go bad. It's a terrible system where HP greatly relies on profits generated by the ink which significantly increases the overall cost of ownership for the printer owner.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: HPCar2020
from Washington, DC
Verified Purchase:Yes
We bought this about 2 weeks ago and as soon as we installed it we received an error stating that the cartridge was damaged or empty. Not very happy.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Dean6681
from Mikwaukee, WI
Verified Purchase:Yes
Excellent product and worked perfectly. The biggest negative is the “price”. HP needs to review its product cost and produce the ink cartridge more competitively.
Quality
3
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
My cartridge didnt work and was faulty
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Guzzonelaw
Verified Purchase:Yes
Worst service imaginable
Written by a customer while visiting hp.com
Posted by: NCO21
from Wyoming
Verified Purchase:Yes
[This review was collected as part of a promotion.] I only bought HP ink because they make the firmware updates to block third party ink cartridges.
No, I would not recommend this to a friend.
Features
5
Performance
5
Written by a customer while visiting hp.com