Customer Reviews for Hauslane - 30 inches - Externally Vented - Under cabinet Range Hood - Matte Black
Customer Rating
4
Good range at a great price! Does the job well and no more smoke in the house
on September 16, 2018
Posted by: Cecilia Z.
We replaced our otr microwave/hood range with this Hauslane hood and do not regret it one bit. This was a nice upgrade for our Asian cooking as the old microwave range combo left a lot of smoke in the house. This unit is able to vent out everything we threw at it so far and is more than adequate even when cooking with a wok. This hood range is much easier to clean and looks clean with the stainless steel appearance. The noise is slightly more than our old range but it is within an acceptable level.The unit is pretty easy to install, however for us due to the position of the electrical plug, it required us to drill a new hole under the cabinet so that it could be installed. It definetly is a 2 person job to install.
Sleek looking range with excellent customer service. Good value for the price
on September 10, 2018
Posted by: ru
Recently purchased this hood to replace a ducted under cabinet microwave with built in hood. Our existing duct is rear vented.The hood arrived with multiple vent option both top and rear and could accommodate both round and rectangular standard size vent. However the rear vent had an additional extension which was a perfect fit for our exiting duct and would have made the duct project few inches off the wall.After trying to look for replacements in hard ware store and failing, called customer service # and left a voice mail. To be honest did not expect much and was thinking have to return and get a different range. But Customer service called me promptly and after few different exchanges they manage to find a the perfect replacement part and mailed free of charge.Hood is now installed , with perfect fit. Love that the extra depth cover the whole cooking range. And relatively low height and baffle filters give a very sleek and profession range look. Quieter that our previous microwave hood fan. And for the price it seems to be a very good value.Hope it continues to perform well for several more years to come.
What we like:We appreciate that technical support people were helpful, and they returned our calls within 24 hours.We also like the clean simple design of the product.What we did not like:Screwing in the range hood to the bottom of our cabinet was a challenge.
Very Impressed with the product function.Simple enough but luxury with the beautiful LED lights.Customer support - Superb! Quick response with mmediate solution! They would go out of their way to earn the customer satisfaction.