Customer reviews from us.roborock.com
Roborock - Q10 VF+ Robot Vacuum & Mop, 10,000 Pa, Vibrating & Liftable Mop, Self-Empty Dock, Anti-Tangle Brush, Q8Max+ Upgrade - White
Average customer rating
4
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
23
4 Stars
4
3 Stars
2
2 Stars
4
1 Star
4
83%of customers recommend this product.
(
19 out of
23)
Customer Reviews for Roborock - Q10 VF+ Robot Vacuum & Mop, 10,000 Pa, Vibrating & Liftable Mop, Self-Empty Dock, Anti-Tangle Brush, Q8Max+ Upgrade - White
Posted by: lindad
Verified Purchase:Yes
It is just a couple weeks old, it does a great job and is gentle with our furniture, decor and walls unlike another brand we have had in the past.
Written by a customer while visiting us.roborock.com
Posted by: Adam
Verified Purchase:Yes
I love this thing! I hadn't upgraded my robot vacuum since 2015, and my how technology has improved. I love the app and I love the straight lines the vacuum leaves. With two cats, we schedule it to clean three days a week. Even upstairs and down in the basement! So cool. AND AFFORDABLE!
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Basket Wever
Verified Purchase:Yes
I have 1100 sq ft of house so small, but with 3 cats and 4 children it keeps up. The battery goes down to 60% on max power and is a LOT quieter than I expected. It is adaptive, and the app is rather useful.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5
Great vacuum cleaner
on February 1, 2025
Posted by: Okifatboy
We had brand X robot cleaner for a long time. It did a great job we thought. This Q5 Max + does so much better we can’t even believe it. Thanks for a great product and super cleaning of our house.
Written by a customer while visiting us.roborock.com
Customer Rating
3
Not a mop
on January 26, 2026
Posted by: Frankie
This is my second Roborock purchase. I was excited about the mop feature.....that quickly ended watching the mop make streaks across the floor, not even mopping the entire floor. There is only 1 nozzle to distribute the cleaning solution, so in turn you get only the middle of the mop wet= stripes. Kinda ridiculous. This isn't a mop.
Response from us.roborock.comBy Roborock customer service, Roborock customer service, January 26, 2026
Hi,
Apologies for the bad experience our product brought you. Please contact our customer service for a prompt solution.
Our team is ready to work with you and find a satisfactory solution. We appreciate your patience and would be grateful for the chance to make things right.
Best Regards,
Apologies for the bad experience our product brought you. Please contact our customer service for a prompt solution.
Our team is ready to work with you and find a satisfactory solution. We appreciate your patience and would be grateful for the chance to make things right.
Best Regards,
Written by a customer while visiting us.roborock.com