Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab S8+, Tab S7 FE, Tab S7+ Slim Book Keyboard Cover - Mystic Black
Average customer rating
2.7
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
4
4 Stars
4
3 Stars
1
2 Stars
3
1 Star
8
41%of customers recommend this product.
(
7 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab S8+, Tab S7 FE, Tab S7+ Slim Book Keyboard Cover - Mystic Black
Customer Rating
2
TABLET IS EXCELLENT; KEYBOARD, NOT SO MUCH
on April 9, 2022
Posted by: GrammyK
from Huntsville,AL
Expertise:Expert
I bought a new Galaxy S7 FE with keyboard. Within a week of use, the Page Up key fell off, even though it had never been used. ( This review is for the keyboard ONLY. The tablet is excellent in every way.)
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy Charles, Samsung Care, April 13, 2022
"Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: INSERTGCID
Have a great day.
^Charles"
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: INSERTGCID
Have a great day.
^Charles"
Written by a customer while visiting Samsung US
Customer Rating
1
Cover does not secure the Tablet
on September 20, 2023
Posted by: DCS1948
from Chicago, Illinois
The cover does not "hold" the tablet when closed. It can fall out of 3 sides.
The keyboard stand is flimsy and not secure.
The keyboard stand is flimsy and not secure.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Good quality!
on January 25, 2024
Posted by: AfreecaFreecs
Good quality product that works well with the tablet although a bit expensive.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
there should be better options
on March 2, 2024
Posted by: hive
from Gdańsk, Poland
I bought the keyboard with a Galaxy Tab s7 fe, mostly due to the fact it was the only one available for it at my local retailer and i have not been liking it at all. Don't get me wrong, the keybed is not the worst, but at this price it leaves lot to be desired. For me it's mostly the somewhat large amount of force you need to press the keys, whisch causes me to skip letters when typing down lectures. Also the arrow keys are awful but that's pretty much a given on laptop/tablet keyboards nowadays. Stil is better than not having a keyboard at all, hence two stars. The problems i have with it are as follows:
1. no adjustablility - i am a decently tall guy and the fact that once the keyboard is connected it's just stuck in one position sucks
2. the s pen is hidden - while the pen compartment is convenient for carrying the tablet and not losing the pen in the process, if you need it for a quick note or anything, it's really uncomfortable and awkward to get it out
3. keyboard layout (right alt) - this one mostly stings if you primarily write in a language with lots of special characters, which in my case is polish. for wahtever reason, Samsung decided to switch the right alt key with a lang key, which to this point i have no idea what id does, and i got the thing months ago. they did keep the r-alt key but moved it one space to the right. If you mostly write in english this probaly doesn't bother you, but if you use something like polish or german this gets really annoying really quick
1. no adjustablility - i am a decently tall guy and the fact that once the keyboard is connected it's just stuck in one position sucks
2. the s pen is hidden - while the pen compartment is convenient for carrying the tablet and not losing the pen in the process, if you need it for a quick note or anything, it's really uncomfortable and awkward to get it out
3. keyboard layout (right alt) - this one mostly stings if you primarily write in a language with lots of special characters, which in my case is polish. for wahtever reason, Samsung decided to switch the right alt key with a lang key, which to this point i have no idea what id does, and i got the thing months ago. they did keep the r-alt key but moved it one space to the right. If you mostly write in english this probaly doesn't bother you, but if you use something like polish or german this gets really annoying really quick
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, June 20, 2024
Hey Hive, thank you for your feedback on your Samsung Galaxy Tab S8+ / S7 FE / S7+ Book Cover Keyboard Slim. We completely understand how important specific features and capabilities are to our customers. We have provided a link to the Samsung Support Team to help ensure you are having the intended experience and there are no underlying difficulties causing your frustrations. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US