Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab S8+, Tab S7 FE, Tab S7+ Slim Book Keyboard Cover - Mystic Black
Average customer rating
2.7
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
4
4 Stars
4
3 Stars
1
2 Stars
3
1 Star
8
41%of customers recommend this product.
(
7 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab S8+, Tab S7 FE, Tab S7+ Slim Book Keyboard Cover - Mystic Black
Customer Rating
4
Very nice keyboard, but expensive
on May 4, 2022
Posted by: Sebz
i 2nd the review: nice typing experience, but pricey. i'm unsure why so many people have given this a bad review for 'not having storage for the s pen'. the area on the back of the tablet is for connecting & charging the s pen which is on the product pages. there is storage for the s pen in the inner seam of the case which is inconvenient when you need it while typing, but it is accessible & safe in that area. it's a shame there is only one position to type or use this case/keyboard accessory. the keyboard is really nice & better than i expected for a tablet keyboard, but i do think it is over priced. i agree with others being able to get different options which would be a lot less than this. if you are going to be needing a keyboard regularly though, this wouldn't be a bad choice.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
very good all in one cover and keyboard
on June 17, 2022
Posted by: Beni
i like this keyboard quite a bit. it's a case and a keyboard in one and very slim. not sure why other reviews don't, sure it doesn't have the track pad, but it is meant to be used as a cover first, a keyboard second, plus the tablet is touchscreen, it's easier to just click on the screen where you want to click on instead of using the trackpad, which ends up taking more time to get you where you want to.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features love how it looks
on February 4, 2023
Posted by: Rodgerdodger3
Love To get it for my Galaxy tab S8 it the right price for me to get it ordered like how it's protected it when falls on the floor
Written by a customer while visiting Samsung US
Customer Rating
1
Save your money. Look else where
on July 20, 2024
Posted by: S0FAkingM4D
Light weight for people on the run. NOT great for it protection properties. Keyboard has no back lighting so forget using it in the dark. There is no trackpad for its price point.
Haven't used it till recently after my laptop broke, only to find 3 of the keys don't register when pressed. A month out of warranty and this purchase is a waste of money.
It only holds itself up in 1 angle. There is no other angle to try and put it in if you have glare. Your stuck with that
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
2
Value
1
Response from Samsung USBy Social Commerce, July 22, 2024
Hi there S0FAkingM4D, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Tab S8+ / S7 FE / S7+ Book Cover Keyboard Slim. We are always happy to help our customers troubleshoot any aspect of their device that is not meeting their expectations. We have shared a link below to the Samsung Support Team to hep you troubleshoot the keys you mention not recognizing presses. We would also be happy to help you choose a case that better aligns to your preferences if you would like. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Nice typing experience, but pricey.
on April 11, 2022
Posted by: Alan
from New York, New York
despite what a lot of reviews are saying about this keyboard cover, it does have a place for the s pen. it's fits inside the inner seam of the fold. i think the issue is that the instructions that it comes with only tells you to put it in the camera slot, which is a very insecure location for it. the problem with putting it in the seam is that you can't reach the s pen when the keyboard is in use, you have to disconnect the keyboard to reach into the seam. it's a small inconvenience.
the magnetic connection between the tablet and keyboard is pretty sturdy, and snaps pretty firmly. the price is pretty steep though for what you get.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Worth the purchase
on November 4, 2021
Posted by: Luna
i don't know what the other user is talking about but there is a section inside the case that you can keep your pen without losing it. it's literally magnetized like how it is on the back of the tablet.
i'm giving it 4 stars because i just got it today. so far i like the tablet and the keyboard case.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Functional and simple
on June 18, 2022
Posted by: Grim
from Michigan
i use this with my tab s8+. i can charge the s pen on the back and store it in the spine perfectly well.
if you're looking for a super durable "i-drop-my-tablet" case, this isn't it. it's slim and the keyboard layout is ok. it is pretty easy to type on. the buttons tend to leave their shape in any buildup on the screen. the arrow keys are super tiny but do the job.
for those unsure of how they'll use the s pen with this, you will likely have to adapt to this when first folding it out for use and forgetting it's there.
i enjoy this and just wish i had found it cheaper! i used it to type this review. :)
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Not Durable and no Warranty
on May 22, 2022
Posted by: Tyler
i bought this tablet less than a month ago, and one of the keys fell off of the keyboard while i had it on my lap (it snagged on the fabric, but a keyboard should handle that). i was unable to get a repair or replacement for the keyboard because it only has a 2 week warranty. very disappointed
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
2
Response from Samsung USBy Edward Smith, Social Commerce, May 25, 2022
Hi Tyler, thank you for your feedback on your Galaxy Tab S8+/S7 FE book cover keyboard. We’re happy to provide support down below for your specific situation with potentially useful support links. Thank you again for your feedback and being a valued Samsung user.
Repair:
https://www.samsung.com/us/support/service/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
Repair:
https://www.samsung.com/us/support/service/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
Written by a customer while visiting Samsung US