Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab S8+, Tab S7 FE, Tab S7+ Slim Book Keyboard Cover - Mystic Black
Average customer rating
2.7
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
4
4 Stars
4
3 Stars
1
2 Stars
3
1 Star
8
41%of customers recommend this product.
(
7 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab S8+, Tab S7 FE, Tab S7+ Slim Book Keyboard Cover - Mystic Black
Customer Rating
1
Doesnt actually work
on August 27, 2022
Posted by: Jeff
says it supports galaxy tab s7+ it doesn't when connected to the tablet it doesn't do anything nothing works. don't waste your money on this.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 30, 2022
Jeff, thank you for taking the time to provide your feedback to us regarding your Samsung Galaxy Tab S8+/S7 FE/S7+ Book Cover Keyboard Slim. If you haven’t done so already, we would recommend reaching out to the Samsung Support Team to assist in troubleshooting this device so it will function with your tablet. Please feel free to reach out to us with any further questions regarding your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great.
on February 11, 2022
Posted by: Aidan
from chapel hill
i prefer to use genuine products! i hope it will be not broken. ; )
please let us know if others have any issue.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No S Pen Cover?
on March 22, 2022
Posted by: William
from Dallas, TX
[This review was collected as part of a promotion.] i thought it was a mistake when i opened the box. the spen is not covered?
yes, it sticks there by a magnet but it takes a simple pump and it's gone.
if you never leave your desk then this might work for you. but if you planning to use the tablet anywhere the pen will be gone in an hour.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
2
Response from Samsung USBy Charles, Samsung Care, April 13, 2022
Hi William. Thank you for bringing this to our attention. I see you have some concerns with Galaxy Tab S8+, Galaxy Tab S7 FE Book Cover. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144399218
Have a great day.
^Charles
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144399218
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
3
Good enough, but with some shortcomings
on May 13, 2022
Posted by: Kevin
first off, don't store the s pen on the back of the tablet, this cover doesn't have any protection for that area so it can get knocked off. you can store the pen on the inside seam of the case, but it will not charge.
the keyboard itself is fine to type on, though the size is a little hard to get used to if you're used to larger keyboards or have large hands.
the keyboard only offers one viewing angle, which is something i knew when i got it but turned out to be more annoying than i thought. it's fine for productivity, but it offers no versatility otherwise. this is my biggest complaint
the magnets that hold the tablet are very strong and can interfere with the s pen detection.
i would have liked to be able to have the tablet at a steeper angle for hand-writing notes or drawing.
the keyboard itself is fine to type on, though the size is a little hard to get used to if you're used to larger keyboards or have large hands.
the keyboard only offers one viewing angle, which is something i knew when i got it but turned out to be more annoying than i thought. it's fine for productivity, but it offers no versatility otherwise. this is my biggest complaint
the magnets that hold the tablet are very strong and can interfere with the s pen detection.
i would have liked to be able to have the tablet at a steeper angle for hand-writing notes or drawing.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
S pen storage needs improvement.
on March 22, 2022
Posted by: Cade
the hole in the back is a serious flaw that could be easily fixed. its a shabe to see that they would put out an unfinished product like this. especially at this price.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
1
Value
1
Response from Samsung USBy Charles, Samsung Care, April 13, 2022
Hi Cade. Thank you for bringing this to our attention. I see you have some concerns with Galaxy Tab S7 FE Book Cover. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144401037
Have a great day.
^Charles
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144401037
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
1
Not Enough Protection for S Pen
on April 22, 2022
Posted by: Donna
from Ohio
the keyboard works well, but when not using, it is in the way. i love the detachable keyboard with the s-pen docked under the cover for protection. i've had this for 5 days and the pen comes off at least twice a day. i'll be very annoyed if i lose it and have to a new pen. would love to upgrade but need to wait till there's a sale!
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
S Pen is not covered/protected
on November 2, 2021
Posted by: justBri
the case and keyboard are actually great overall.
however the case does not have a cover for the pen when it is on the back of the device so if you put the tablet down your pen will likely just pop off.
however the case does not have a cover for the pen when it is on the back of the device so if you put the tablet down your pen will likely just pop off.
compared to the s7 and s7+ cases that do cover/protect the pen this is a huge problem and actually made me instantly return my s7 fe and cover.
Features
2
Performance
4
Design
2
Value
1
Response from Samsung USBy Charles, Samsung Care, April 21, 2022
"Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: INSERTGCID
Have a great day.
^Charles"
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: INSERTGCID
Have a great day.
^Charles"
Written by a customer while visiting Samsung US
Customer Rating
1
does not cover the S Pen
on March 2, 2022
Posted by: penguin5555
the case does not keep the s pen, and thus has a fundamental design flaw. i cancelled mine even though it was included with the tablet order. it is not even worth having for free.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Charles, Samsung Care, April 18, 2022
Hi. Thank you for bringing this to our attention. I see you have some concerns with Galaxy Tab S8+, Galaxy Tab S7 FE Book Cover Keyboard Slim. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144413125
Have a great day.
^Charles
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144413125
Have a great day.
^Charles
Written by a customer while visiting Samsung US