Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: JPerry
Verified Purchase:Yes
I just bought this machine to replace my 2.0. Nothing wrong with the old machine but my husband really liked the sleek, compact look of this new machine. We also liked the larger water reservoir and the 12 oz brewing option. We’ve now used it for 2 weeks and have definitely experienced the brewing issues as described in many of these reviews. Basically, when the extra needles don’t all puncture the pod, water spills outside of the pod and you get water pouring in your cup along with the coffee. At this point, the coffee is ruined and you have to start over. We think we have remedied the problem by being more forceful when we close down on the pod. It works most of the time. This is definitely a design issue.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 3, 2021
Have you tried reaching out to our consumer care team regarding your K-Supreme Plus coffee maker? 866-901-2739 We are here to help!
Written by a customer while visiting keurig.com
Posted by: Coffee Guy123
Verified Purchase:Yes
Purchased as a replacement for a K550. Liked the updated styling. Long time fan of the Keurig coffee makers.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 5, 2021
Thank you for your review. We are glad you are enjoying your K-Supreme Plus coffee maker!
Written by a customer while visiting keurig.com
Posted by: Bartom
Verified Purchase:Yes
We have had this particular keurig for one week. So far we are pleased.
Written by a customer while visiting keurig.com
Posted by: Coffie
Verified Purchase:Yes
I have only owned this coffee pot a little over a month and its working great. The service from KERIG IS OUT STANDING..I have delt wi;th them on other coffdee makers.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mary mary quite contrary
Verified Purchase:Yes
Working great for my needs. Happy with Keurig and the coffee flavor .
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Not what I expected
on February 8, 2021
Posted by: Becky2020
I bought this new multi stream excited that it was going to make more flavorful coffee being that it saturated the pod. It does punch many holes in the pod and does produce much water but the outcome is water spraying everywhere and most of what was in my cup was water. You could watch it stream a lot water in the cup and a small stream of coffee. A counter, machine, and cup clean up was much needed after every use. Good idea to saturate the pod, bad outcome to consume.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 10, 2021
Hello Becky and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!
Written by a customer while visiting keurig.com
Posted by: Tondog65
Verified Purchase:Yes
Got my wife one for Christmas and it stopped working a few weeks later. On the 2nd one now.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 16, 2021
Thank you for your review. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
5
Multi stream feature & slimmer profile is the best
on February 9, 2021
Posted by: MJSL
Verified Purchase:Yes
We really enjoy the multi-stream feature that delivers a more robust deep-flavored cup of coffee. As well, this coffee maker has a slimmer profile and is actually very attractive compared to all the previous coffee maker designs, it just looks great on our counter top.
I would recommend this to a friend!
Written by a customer while visiting keurig.com