Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: vs45
Verified Purchase:Yes
Like the look and simplicity of the reservoir removal, setting favorites, and selectability of strength and temp.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 7, 2023
We’re so glad to hear that you’re enjoying your Keurig! Thank you for taking the time to share your feedback with us. Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
1
No Good
on April 4, 2023
Posted by: Java Medicine
Sadly I just tossed my 3rd unit. It all began Feb 2022 1st unit purchased 2nd & 3rd units was replaced by Keurig under the warranty. Very short lived product, the pattern seems to relate to the descaling in my opinion. The 1st unit indicated descale in 3 months, went through the steps of descaling unit died, 2nd repeated after 4 months unit died, waited even longer on the 3rd unit, it wouldn't make a full cup of coffee therefore decided to do the descale, dead after 6 months. But I was prepared for it, already had purchased me another make & model coffee maker as a back up because dealing with the issues this K-Supreme Plus is ONE BIG HEADACHE!!! Keurig should fix the problem vs sending out units that is going fail over & over!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 6, 2023
We are sorry to hear about the issues you have faced. We really wouldn't expect this from one of our products. We would love to look into this further for you and find a resolution that best suits your needs. Please reach out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: jimkleen84
Verified Purchase:Yes
We have had Keurig coffee makers since they were introduced and this is the best one. It is compact so it doesn’t take up a lot of space. The design is great as well.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 8, 2023
We are glad you are loving your K-Supreme Plus coffee maker! Thank you for taking the time to share this feedback! Enjoy!
Written by a customer while visiting keurig.com
Posted by: BookemDano
Verified Purchase:Yes
Bought this to replace an older model Keurig. I love the ability to adjust the
strength and temp as well as the size over the older ones lesser adjustability.
60 seconds or less and I have a cup of Joe made to my specs. to face the day.
Eat your heart out Starbucks!
strength and temp as well as the size over the older ones lesser adjustability.
60 seconds or less and I have a cup of Joe made to my specs. to face the day.
Eat your heart out Starbucks!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 21, 2023
Thank you for sharing this! We’re so glad to hear that you’re enjoying your new K-Supreme Plus coffee maker. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Jan DKB
Verified Purchase:Yes
Great value! Makes excellent coffee. Superior customer service!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 21, 2023
Thank you for your review Jan. We're very glad you are enjoying your K-Supreme Plus coffee maker. We appreciate your feedback. Hearing from our Consumers help us improve our service and products. If you ever need assistance in the future, please feel free to give our Consumer Care team a call at 866-901-2739. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Praline
Verified Purchase:Yes
This is my second supreme plus. The first stopped working but that was after almost 3 years. It’s really a great machine. The new one still has a metallic taste and hoping after several uses it will stop
Response from keurig.comBy Keurig, Consumer Care, September 18, 2023
Thank you for your feedback. We strive for excellence and would like for your experience to be the best that it can be. Please contact our Consumer Care team at 866-901-2739. Customer's such as yourself help us to improve our products and we would love the opportunity to look into this further.
Written by a customer while visiting keurig.com
Posted by: Von1
Verified Purchase:Yes
I love the options of selecting the size, strength & especially the temperature of my daily coffee/ tea. Just what I’ve been searching for.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 25, 2023
We are very glad you are enjoying your K-Supreme Plus coffee maker. Thank you so much for your review and feedback. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
1
This Must Be Recalled
on March 27, 2023
Posted by: BobbyT
I bought the K-Supreme Plus only 10 days ago and it worked for nine of them. The machine will not turn on. I believe there is an issue that affects many other buyers. I've seen helpful videos of people resetting internal parts but I don't want to take the brewer apart. If there is a known issue Keurig should recall the machine and fix the problem.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 5, 2023
We're sorry that your K-Supreme Plus coffee maker is not working properly. Please call our Consumer Care team at 866-901-2739, we will be happy to assist you with this issue.
Written by a customer while visiting keurig.com