Easy to use and individualize to your preferences, and the Keurig people are very easy to work with.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Splatters everywhere
on January 31, 2021
Posted by: Hjp1
Only issue I have is that it splatters everywhere when brewing.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 3, 2021
Thank you for sharing this feedback. We suggest trying to brew in a taller mug to reduce coffee splashing out of it. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
I purchased this in a retail store and the top display never worked. Keurig customer service was GREAT and quickly replaced the whole coffee maker. I love it! Design takes up less space. The 3 levels for strength and temp are very nice features and presetting my choices to favorite 1 makes getting ready in the morning super simple.
I just bought this machine to replace my 2.0. Nothing wrong with the old machine but my husband really liked the sleek, compact look of this new machine. We also liked the larger water reservoir and the 12 oz brewing option. We’ve now used it for 2 weeks and have definitely experienced the brewing issues as described in many of these reviews. Basically, when the extra needles don’t all puncture the pod, water spills outside of the pod and you get water pouring in your cup along with the coffee. At this point, the coffee is ruined and you have to start over. We think we have remedied the problem by being more forceful when we close down on the pod. It works most of the time. This is definitely a design issue.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 3, 2021
Have you tried reaching out to our consumer care team regarding your K-Supreme Plus coffee maker? 866-901-2739 We are here to help!
I have only owned this coffee pot a little over a month and its working great. The service from KERIG IS OUT STANDING..I have delt wi;th them on other coffdee makers.