Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
3
Lots of splattering!
on January 3, 2021
Posted by: DL27
This coffee maker has some positive advantages over my former coffee maker, the K-Elite. Most notably is the water can be dialed up to a hotter temperature and the coffee can be made stronger due to the multiple piercings into the k-cup. The drawback for me is that the multiple piercings into the k-cup causes coffee droppings to splatter outside of a cup, even a tall cup. This is a design flaw. I can’t imagine that this problem didn’t exist in the testing phase. Other options missing are the clock and timer. I will keep my K-Elite because of the last two options and it doesn’t splatter!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Chickie123
Verified Purchase:Yes
I have had Keurig coffee makers for 8yrs.I purchased this one because the last coffee brewer that I got started to drip after 4yrs. the coffee was great. 10 ozs set on strong got me through my day. I actually looked forward to that first cup.
I was always to put the Brewer on strong and 10 ounces. The coffee was great! This new brewer can’t do that, strong is not strong I have to do an 8 ounce cup and medium roast but I may have to bump it up to a dark roast to get my 10 ozs. I only have 2 cups a day. Now I have three.
The brewer looks nice. Smaller and compact.
I have both brewers set up tomorrow I will the experiment. I may have to stay with 2.0. Stay tuned!
I was always to put the Brewer on strong and 10 ounces. The coffee was great! This new brewer can’t do that, strong is not strong I have to do an 8 ounce cup and medium roast but I may have to bump it up to a dark roast to get my 10 ozs. I only have 2 cups a day. Now I have three.
The brewer looks nice. Smaller and compact.
I have both brewers set up tomorrow I will the experiment. I may have to stay with 2.0. Stay tuned!
Response from keurig.comBy Keurig, Consumer Care, January 11, 2021
Sorry to hear you've been disappointed with your K-Supreme Plus coffee maker. If you try reaching out to our customer care team, they will be able to help: 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Retired Fireman
Verified Purchase:Yes
Great Coffee Maker. I like being able to set the temperature and the strength of the coffee. Very pleased with my morning cup. I wish I had gone to a single pod coffee maker sooner.
Written by a customer while visiting keurig.com
Customer Rating
2
Great brewer-but dies within 2 mos! Twice!
on January 9, 2021
Posted by: Anonymous
Bought the online Supreme Plus bundle in August 2020. Great features and concepts. Simply died after 2 months. Would not power on. Keurig promptly replaced in early November 2020. It died just like the first on Jan 6 2021. Obvious design issue.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Gary D
Verified Purchase:Yes
Styling is spot on, matches my stainless kitchen appliances perfectly. Bonus I thought the stainless would be colored plastic or super thin veneer. Wrong! On both. Also love the handle on the reservoir, easy to grip when filling. The coffee is perfectly brewed, and very satisfying to customize your cup! Highly recommend this brewer.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Doc17
Verified Purchase:Yes
Over the years I have never owned anything but a Keurig. Every once in a while I will be somewhere and I will try other coffee makers and not hesitate to inform my host that they are truly missing out in great tasting coffee by not serving Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Not happy!
on January 12, 2021
Posted by: flaisland
This unit is 1month old. Use nothing but distilled water. The display constantly says to ADD WATER even when full. The only way to get the unit to work is to unplug it and wait a few minutes. Not sure how the unit monitors water level as it does not have the floating magnetic disk as all my other units do. New system fails.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Not 100% happy - Newer options not worth the cost
on January 13, 2021
Posted by: CoffeeMike57
Verified Purchase:Yes
We switched from the Duo coffee maker after having issues with the carafe going out twice. We were happy to try this one. This coffee maker has 4 additional prongs surrounding the one in the middle to puncture the K-cup. These are not as sharp as the one in the middle. If you don't close down the top very firmly, it doesn't puncture all 5 holes. This results in coffee grounds to go everywhere. It has the ability to adjust the temperature to three settings. I don't believe the highest level is any hotter than a regular Keurig coffee maker. It also has the capability to set a personal setting. The manual does not have instructions how to do this.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 15, 2021
Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com