Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
3
Broke within 48 hours of opening
on December 28, 2020
Posted by: DianeH
This was a Christmas gift. We have had Keurigs so I did all the required set up rinses. It made FANTASTIC coffee ... for several hours. Next day, when turned on, it read “descale” (?!?) and only emitted 2 oz of water at any setting. Thankfully, my call to Keurig was met with understanding and after several attempts at tweaking, they are shipping me a replacement brewer. Wish me luck!
I really like this brewer and if the replacement works I’ll be VERY pleased. If not, we’ll, there’ll be a “caution” review from me.
I really like this brewer and if the replacement works I’ll be VERY pleased. If not, we’ll, there’ll be a “caution” review from me.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 6, 2021
We know how important your brew can be. Thanks for giving us a chance to turn your experience around.
Written by a customer while visiting keurig.com
Posted by: Lou from MI
Verified Purchase:Yes
It shows descale all the time. It is much slower than other Keurigs I’ve had. There are coffee grounds in almost every cup.
Response from keurig.comBy Keurig, Consumer Care, January 6, 2021
Hi Lou, if you need assistance please call us at 866-901-2739 . We would love to resolve this issue for you.
Written by a customer while visiting keurig.com
Posted by: Eric and Melissa
Verified Purchase:Yes
I love this Keurig to say the least! It’s very easy to navigate! I love that I can program it for different people, or in my case two for me and one for my partner! The coffees flavor is really good. I can definitely tell the difference in strength when using the strength button!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: normjr
Verified Purchase:Yes
after 1 week it stoppped working when i called i was on hold for 1 hour and 30 min and never talked to anyone
ended up working on it for a couple of hours myself
ended up working on it for a couple of hours myself
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Mike Pec
Verified Purchase:Yes
Love the material, it feels robust and authentic, my coffee has never tasted fresher.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KellyJo
Verified Purchase:Yes
Love all the features and how little space it takes up. Convenient removable water tank with handle and makes it so easy to get to mounted on the side of unit instead of in the back.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: David tr
Verified Purchase:Yes
So far, we like it ! Much better than our old 2.0 which we discontinued using because coffee did not taste very good. Preferred to roast our own beans which I still do for lattes etc.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: catcnty
Verified Purchase:Yes
Bought this for my granddaughter but I am the one using it the most. Love the ease of operating and no more mess like with other types of coffee makers. I might add that the first one I received had a problem but was very quickly replaced with no trouble.great customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com