Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Von1
Verified Purchase:Yes
I love the options of selecting the size, strength & especially the temperature of my daily coffee/ tea. Just what I’ve been searching for.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 25, 2023
We are very glad you are enjoying your K-Supreme Plus coffee maker. Thank you so much for your review and feedback. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Sunnyup
Verified Purchase:Yes
I love this style of Kuerig - it's compact and a perfect size for 1 or 2. Customer service has also been Fantastic for Keurig - anytime I've had an issue, they were right there helping me find a solution. Great product, Great Company
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ilene819
Verified Purchase:Yes
My first version of this model lasted about 10 months. I got a replacement in August that lasted less than a month. The next warranty replacement failed on the first day when it started smoking, indicated that water needed to be added when it was full, did not make the amount selected and filled the cup with grounds. We opted to replace this model with a different one and are keeping our fingers crossed that it lasts.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: D A L
Verified Purchase:Yes
Very disappointed with Keurig Mfg. I agree with few other people about this coffee maker. The coffee strength setting is on low put in a pod has light roast the brew strength comes out strong. Tried a few times to adjust and same results. Also the coffee has a plastic smell tried 4- 5 rinse cycles cups hot water and get the same smell. Can't use this machine must return it. Had a few Keurigs in the past this is my second return. I can't buy another one. Please Keurig put in better parts. Get a better Q C. Department. Years ago you had a better product.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 25, 2023
Hello and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned your K-Supreme Plus coffee maker, please contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST, and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Posted by: JHMSC
Verified Purchase:Yes
Keurig honored their warranty and replaced my coffee maker within a few days
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lisa J
Verified Purchase:Yes
I'm very impressed with this Keurig. It is much faster than my old one and fits on the counter better. I like the personalized options for one touch brewing.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 25, 2023
Thank you for taking the time to share your feedback Lisa. We're glad you're enjoying your K-Supreme Plus coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Pw61
Verified Purchase:Yes
Our unit was replaced under warranty. Warranty service was exceptional and we like the unit. However, the new unit has had times where it does not work. Cycle power and remove / replace the water tank and it works.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Great product! We have had several of these and have recommended this brand of coffee machine to family and friends.
I would recommend this to a friend!
Written by a customer while visiting keurig.com