Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Not happy
on December 3, 2020
Posted by: Nanasue
I bought this product the end of October; opened it the first weekend of November and has worked great until this morning; when ready to brew I was only getting about an inch of water in my cup. Making sure I was pressing the correct settings to make sure before beginning the second cup-still only about an inch of water. Grrrr I could not see the water level moving much, I removed the water tank, refilled and tried again. No luck and wasted three K Pods. Tonight I thought I would try to descale (but I haven’t used it that much)-still only pulling about an inch of water into my cup while in the descale mode. Not happy.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 4, 2020
Thank you for reviewing your K-Supreme Plus coffee maker. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to speaking with you!
Written by a customer while visiting keurig.com
Customer Rating
5
The K-Supreme Plus , the very best from Keurig !
on December 4, 2020
Posted by: Anonymous
Verified Purchase:Yes
I have had Keurig brewers since the very beginning , most of which I have passed along to friends and family as I have updated mine to the latest version. The K-Supreme Plus is by far the very best Keurig brewer that I have owned to this point !!! I love the simplicity of the K-Supreme Plus , no clock , no timers, just push the buttons to tell the brewer how you want your coffee, a few seconds later you have a perfect cup ! I also have a K-Duo Plus that I have in my RV it is an excellent brewer as well !
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tefird
Verified Purchase:Yes
Love this machine very easy to use and you can have your choice of temperature and strength of your favorite coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Joann F
Verified Purchase:Yes
Sleek, stylish design and brews coffee hotter and stronger. New technology is great. So glad we upgraded to this model. Would recommend the K-Supreme Plus!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: SueandSam
Verified Purchase:Yes
I purchased this last month and find that the new brewing system extracts more flavor than the old one. Coffee is also hotter which is a plus.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Good coffee but short circuits easily
on December 9, 2020
Posted by: DWilder
We've had the original Keurig brewer for many years and been very happy with it. We decided to try this model because of it's sleek look and the multi stream feature. It makes great coffee! However in a few short months we've gone through three. The first one never turned on and customer service quickly remedied that. The second short circuited when I removed the water tank to fill it during a brew cycle, sure my bad but it was early AM and I've done that before on the old model. Again customer service was great and remedied that sending the third one. The cup sizes began brewing smaller than they should have so I just descaled it according to the directions and all went fine. I filled up the water tank and went to brew a cup. You guessed it, short circuited again. Not sure why. So while this model looks great and does brew great coffee, the kinks haven't quite been worked out yet. I'm hoping to be able to return to the original model. Customer service has been very helpful and speedy though. Thanks!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Raybky
Verified Purchase:Yes
We have our K Supreme Plus approx 3 weeks. There are some great features we love. The 5 cup sizes, temp and strength, the large water reservoir. However, we miss the light in the water tank, we cannot use our to go cups because it doesn’t fit. And we think it is slow extraction even on the low strength setting.
Written by a customer while visiting keurig.com
Posted by: meihuamom
Verified Purchase:Yes
I purchased the coffee maker a few weeks ago and my favorite features are the fact that you can control the temperature and strength of the brew and the extra-large water capacity.
I would recommend this to a friend!
Written by a customer while visiting keurig.com