Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Stooped working
on August 9, 2021
Posted by: NavyCop
This was a great coffee maker until today. I usually brew 2-3 cups per day and today it just stopped working. It will not power on which now having read other reviews, I see is a common problem. Which I’d have know about this before purchasing this unit.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 24, 2021
Let's get you some help with this. Please call 866-901-2739, Consumer Care will be more than happy to assist!
Written by a customer while visiting keurig.com
Customer Rating
1
2nd One Died!
on August 15, 2021
Posted by: RMC21
I bought this before Christmas. It died. You replaced in Feb. NOW, THAT ONE DIED!!! It just stopped working! Ridiculous considering what it costs!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 19, 2021
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com
Customer Rating
1
Loved it until it died
on November 20, 2021
Posted by: Asaye001
Bought 9 months ago. Loved the flexibility of brew choices—I like a strong brew, 4 to six oz depending on flavor. Hubby likes a weaker brew, 10 oz. Love the memory feature, too. BUT: last week it stopped putting out coffee. Ran a descale, even though I just did one 2 weeks ago. Half-way through the process it shut down completely, and now won’t turn on at all. And I’m still stuck in my “starter pack” contract. With no Keurig:(
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: maryellen b
Verified Purchase:Yes
we have one similar to this at our summer camp and it was time to upgrade the dinosaur old Keurig at home. I love this sleek design and the new extract technology. Well worth the upgrade from the older machines for a much better up of coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Perfect Upgrade from older model
on April 25, 2023
Posted by: Keith B
After 3 days of using it, I’ve got to say what an upgrade from my 5 year old Keurig that was leaking underneath. I like hot hot coffee and would have to reheat 60 seconds more in the microwave from the older machine. This one has heat/strength settings which makes a big difference. Went with the stainless steel look.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 5, 2023
We're so glad to hear you are able to brew your perfect cup of hot coffee with the K-Supreme Plus coffee maker. Thank you for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Zikel
Verified Purchase:Yes
I recently bought a K Supreme Plus coffee maker , Man and I'm glad I did . The first cup I brewed was Peppermint tea ,I could really smell it as it was brewing and the Flavor was good and Strong .Everything I brew tastes better than it did in my old machine, coffee ,tea are all better than before . I recommend this machine for anybody that wants a good cup of coffee or tea.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 24, 2023
We're so glad you're enjoying the MultiStream Technology in your K-Supreme Plus coffee maker. Thank you for brewing the love.
Written by a customer while visiting keurig.com
Posted by: VLC52
Verified Purchase:Yes
I have been using Keurig coffee makers since 2008.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 7, 2023
We are so happy to have you as part of the Keurig family! Thank you for brewing the love!
Written by a customer while visiting keurig.com
Customer Rating
1
Slow brewing
on October 1, 2020
Posted by: TimG
I bought this new, sleek model to replace my older Keurig model. The main reason I love Keurig is because it is able to brew a cup of coffee so fast. Luckily, I haven’t had any of the other issues I read from the other 1 star reviews. Although when I went to brew my first cup, I was surprised at how long it took to brew a single cup. I still have my previous model, so set a timer to compare the 2 units. 3 minutes to brew a single cup in the new K-Supreme Plus! 1 minute on my older unit. While 3 minutes may not sound like a long time, this is 3 times what my older Keurig brewer took to brew a cup. Not acceptable to me, as I have been spoiled with my older unit. I’ll be returning this unit until they can get back to the 1 minute brew times I have been accustomed to over recent years.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 2, 2020
Hello and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com