Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Loribelle
Verified Purchase:Yes
I bought my first one last November, replaced it in June and had to replace it again in November. Each time after speaking with Managment, they agreed to replace my machine. My issues seems to come along with the descaling solution- despite following directions- something goes wrong. First one the heater failed, second one, it seized up! Each time, they were right on it replacing it! Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
The best Keurig coffee maker we've ever had!
on November 30, 2023
Posted by: Anonymous
Verified Purchase:Yes
This is the best Keurig coffee maker we've ever had, and we've had a few throughout the years. It has great features, including the large capacity water reservoir, the multi-stream technology, the temperature & strength options, the 5 different brew size options, and the auto shut-off. The ability to save the settings for (3) different people is also great. We love all of these features and are so happy that we purchased this!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, December 12, 2023
Thank you so much for your kind words. We are so happy you are loving your K-Supreme Plus coffee maker. Enjoy!
Written by a customer while visiting keurig.com
Posted by: Boscoe1203
Verified Purchase:Yes
I’ve had this wonderful machine for approximately 8 month using it two a three times daily when for some unforeseen reason up a died. In a panic I dug through my documents, found the warranty. Yea, phoned Kurig, produced the appropriate information an “BOOM”, my replacement was back up on the counter making great coffee. Thanks Kurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CJ78
Verified Purchase:Yes
We recently had an issue with the K-Supreme Plus Single Serve when it began smoking. After a contact to customer service for advice we were immediately advised it would be replaced even tho it was almost 2 years old. It took about two and half weeks but we are happy to report the new one arrived and working great!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dr Bob
Verified Purchase:Yes
We love our Keurig - but were disappointed when it failed to restart after being "descaled". However, Keurig warranty team was right on top of it... and we had a new replacement in a few days. Just be mindful to watch the water level and make sure that the "refill" water reserve light is working. If it runs out the steam will trigger the system to shut off and not restart. There may be an easy fix... but it's easy to avoid if you watch the water level.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Friendly
Verified Purchase:Yes
My Keurig suddenly died while I was descaling it. Keurig replaced it and my new Keurig is exactly like the one that they replaced. So happy with the Keurig company.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: AceD
Verified Purchase:Yes
Great service difficult to put all required info together because of lacking purchase receipt
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: jadcock27
Verified Purchase:Yes
Best customer service experience hands down. My keurig stop working and I was quickly sent a replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com