Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: paravette007
Verified Purchase:Yes
My old Keurig just died and my new machine is not dispensing a 12 oz cup. It only comes out as an 8 oz cup and when I sent in a message about it doing that, all I got back was a canned message about checking the FAQs. Now I need to follow up yet again to try to get it fixed.
Response from keurig.comBy Keurig Consumer Care, October 3, 2025
Thank you for sharing your review. The behavior you’ve described certainly isn’t typical, and we’d appreciate the opportunity to help resolve the issue. At your convenience, please contact our Consumer Care team at 866-901-2739, we look forward to assisting you.
Written by a customer while visiting keurig.com
Customer Rating
5
1st Timer to the Keurig, long time coffee lover
on July 17, 2020
Posted by: Dom N The City
Looking for a way to simplify your morning routine? This is it
This is my first Keurig and I am in love. The set up was so simply and I LOVE the stainless steel finish and it can compliment any kitchen.
This Keurig is perfect for family as you are able to set profiles for up to 3 people. Another feature I love include being able to pick how hot and the strength.
The Keurig makes your coffee so fast I barely had time to step away, and therefore perfect for those on the go.
I received the product free for testing purposes.
Pro-tip: if you want to know how to put on your water filter check out Keurig’s YouTube channel.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 20, 2020
Hi Dom, thank you for reviewing your new K-Supreme Plus coffee maker! We are so happy to hear that it is helping to simplify your mornings!
Written by a customer while visiting keurig.com
Customer Rating
5
Keurig you have created a masterpiece
on July 17, 2020
Posted by: Zays nana
I am stunned by the 5 hole punch for extra water flow through the pod. The set up was super easy. Once i soaked the filter for 5 minutes then rinsed for one i installed it filled up the reservoir with water and did a cleansing brew. After i completed that i inserted my Laughing Man pod and enjoyed a nice hot cup of coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 20, 2020
This is just what we love to hear! Thank you for your review!
Written by a customer while visiting keurig.com
Customer Rating
5
Keurig is back, baby!
on July 18, 2020
Posted by: Sharkins82
I received this product complimentary, for an honest review.
Let’s start with the beautiful packaging. It is gorgeously pictured and all of its features are explained in detail on the box. It’s simple to set up and the instructions are short and sweet and easy to read. Once you’re all set up its extremely easy to use. Not to mention it looks very sleek in design. I love looking at it on my counter. You then have the option to set the strength and temp with the simple touch of a button. Your cup sizes range from 4,6,8,10,12 oz. push the K and you’re on your way to a delicious aroma and taste.
I’ve been a Keurig owner over the years but about 4 years ago I switched to a traditional coffee maker because I felt the strength wasn’t there. When I used a Keurig I would get a very watered down taste. It wasn’t enjoyable.
However, this new model exceeded all my expectations. You can smell and taste the coffee. It’s such a step up from models I’ve owned in the past. I’m so pleased and will be a Keurig owner from now own. My coffee experience has been elevated and I prefer this to my traditional maker now. The possibilities are endless with the wide range of coffee, tea and hot cocoa pods offered.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 20, 2020
We are so pleased to hear that the new K-Supreme Plus was able to exceed your expectations and improve your coffee brewing experience! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Definitely an upgrade!
on July 18, 2020
Posted by: Annie Cristina
I was very excited to try this coffee maker, having owned a Keurig K200 for a lot 5 years that was starting to act up a bit. I brewed both coffee and tea and loved that I was able to adjust the strength and temperature of my beverages. This model has a sleek design that looks great on my countertop. Overall, this is a great upgrade to the previous model. (I received this item complimentary from Influenster.)
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 21, 2020
Hi Annie! We are so pleased to hear you are enjoying your new K-Supreme Plus coffee maker!
Written by a customer while visiting keurig.com
Customer Rating
5
Modern and sleek
on July 18, 2020
Posted by: Mleberly
Love the sleek look and all the new features that comes with. It’s going to save so much time and money from purchasing coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 21, 2020
We hope you really enjoy it!
Written by a customer while visiting keurig.com
Customer Rating
5
Best cup of coffee I’ve had in a while!
on July 18, 2020
Posted by: krisleah78
I have always used a drip coffee maker but this has forever Changed that! It’s so quick and easy. It has the actual strong coffee flavor that I love and it’s hot. The reservoir really helps especially when you’re in a hurry. I am in love and will definitely receive to everyone I know.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 21, 2020
We are so glad to hear that you are enjoying your K-Supreme Plus coffee maker!
Written by a customer while visiting keurig.com
Customer Rating
5
Strength and Temperature control!!!!!
on July 18, 2020
Posted by: BelleNoDisney
This was everything I dreamed it would be and then some. Set up was super easy. Took about 10 minutes start to finish. This includes time to soak my filter and reading the instructions. I prepared a cinnabon k-cup and a breakfast blend. The cinnabon I prepared using the iced coffee setting and it came out perfectly. Did not immediately melt my ice on impact. For the breakfast blend, I played around with brew strength and it definitely tasted stronger than I anticipated. The time to brew a cup was pretty fast. No extra heating time. The 4oz setting is great for a quick cup for a pick me up. I received this keurig complimentary for testing purchases, but it would be a great buy. It occupies the same amount of space as my older model. I almost forget the best feature:YOU CAN PROGRAM IT TO REMEMBER YOUR PREFERENCES.. For three different people. Or in my case 3 different types of coffees.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 21, 2020
We're so happy to hear about how much you are enjoying your K-Supreme Plus coffee maker! What a great idea on programming the user profile buttons!
Written by a customer while visiting keurig.com