Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: John62
Verified Purchase:Yes
Bought this to replace old machine which broke. Works great. Very happy with it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: GGal
Verified Purchase:Yes
The Coffee maker has a horrific smell and the coffee taste terrible as a result. I tried cleaning with white vinegar a number of times to no avail.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, December 11, 2023
We certainly wouldn't expect this from one of our products. Have you tried reaching out to our Consumer Care team about this? We can be reached at 866-901-2739 and our representatives will be happy to assist you!
Written by a customer while visiting keurig.com
Posted by: Fulfill
Verified Purchase:Yes
I bought my Keurig Supreme plus some months ago. I was descaling my unit and after completing the process the descaling light would not stop flashing. I called Keurig warranty, and they sent me a new unit. Now that is service…….
Thank you Keurig…..
Thank you Keurig…..
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Required
Verified Purchase:Yes
Thank goodness we had a warranty. We went on vacation, came home and our keurig would not turn on, this never happened before. So I called the number on the back of my keurig. They were so helpful, we had a brand new keurig in just the few days that it took the mail to get it to us. We were shocked we thought it would take weeks. Thank you Keurig for your prompt attention and service. Our keurig was not inexpensive, and it's an appliance we use every day. It was so nice to have the warranty, one call, and a brand new keurig was here. I am actually having my coffee right now as I write this review. P.s. they did not ask about color, I don't know if this matters, our new one matched our old one perfect. They must know.
The only set up was to get the new water filter they sent with it, soaked and ready for my next cup of joy.
The review says I can add 6 photos but it would just be an uncharged keurig sitting next to my working keurig. Hey, it's an appliance, things happen, it was nice having the warranty.
Thank you Keurig.
The only set up was to get the new water filter they sent with it, soaked and ready for my next cup of joy.
The review says I can add 6 photos but it would just be an uncharged keurig sitting next to my working keurig. Hey, it's an appliance, things happen, it was nice having the warranty.
Thank you Keurig.
Sincerely
Patricia
Patricia
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Nice to give our guests different beverage options
on December 1, 2023
Posted by: hendys
Verified Purchase:Yes
Looks modern & classy in our new, updated kitchen. Easy to use.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: gwhp
Verified Purchase:Yes
Had a problem with my keurig and called support. They were not able to repair over the phone and sent me a new one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bobbert
Verified Purchase:Yes
This is a replacement for one that failed. Excellent product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Whoknows
Verified Purchase:Yes
This is the third Keurig Supreme Plus, the third one after only 2 months for the second. While returning due to the non-functionality of the product the kind person said: Hoping you have this a long time. Customer service is very kind. Well, the return time from beginning to receiving the product was WAY too long. This time the box is secure in the attic. Also, hoping for longer than 2 months!! My ratings will change if I have the product a long time.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com