We love our Keurig!!!! We panicked when it stopped working as we make around 10 servings a day! but after a call to them our replacement was on the way had it in 3 or 4 days. They are fantastic.
WE PURCHASED THIS COFFEE MAKER AS OUR THIRD KERIG WE PURCHASED. WE HAD OUR FIRST ONE FOR ABOUT 15 YEARS, THEN WE PURCHASED OURNSECOND ONE THAT PRETTY MUCH MATCHER THE FIRST BECAUSE THE FIRST ONE SEEMED TO BE GETTING TIRED. NOW THE THIRD, THE ONE WE JUST PURCHASED IS SOOOOOOOOO MUCH MORE REFINED, ON DEMAND HUT WATER SYSTEM, EXTRA LARGE WATER RESEVOIR, AND MULLTISTREAM BREWING MAKES THIS THE BEST COFFEE MAKER YET. OUR BEST TO YOUR ENGINEERS, THEY OUT DID THEMSELVES.. I GUESS YOU COULD SAY WE LIKE IT.
THANK YOU NICK AND NORMA
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, December 21, 2023
We love, love, love hearing this! Thank you for being a part of the Keurig family!
I would rate this high, it works well, it looks good, it is easy to use and clean. But if I can't find pods that I like, since most taste fake, I will be returning the coffee maker
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, December 21, 2023
We're sorry to hear you are considering returning your K-Supreme Plus coffee maker. If you have not yet returned it, please reach out to our Consumer Care team. We are available seven days a week from 7A to 10P EST at 866-901-2739 and we will be happy to help!
We bought this model a little over a year ago and love it. It only lasted a little over a year. Despite being a few days out of the one year warranty, Keurig promptly replaced it.
You can barley read what's going on with the coffee maker on the TINY display as well as it leaks some liquid after the pod is taken out. Have to leave the cup under to help with the drips.
Response from keurig.comBy Keurig Consumer Care, December 13, 2023
Thank you for taking the time to share your feedback. If you need any assistance with your K-Supreme Plus coffee maker, please feel free to reach out to our Consumer Care team at 866-901-2739. We are here to help!
I've been thoroughly enjoying my Keurig, and if you follow the instructions, you're in for a treat! Using the K-cup filler ensures that your coffee turns out rich and bold. It's important not to rush the process; give the water the time it needs to seep through the coffee for optimal flavor; hence, do not fill past the filler level line.
I've discovered a little trick that adds an extra kick to your brew – if you're aiming for an extra strong cup, try wetting the coffee and the filler (slightly ) before placing it in the K-cup. Let it seep for a bit, and voilà! It's a small step that makes a big difference if you have the time for that robust coffee experience.
While it's crucial not to skip the filler step and not fill past the line inside the grey filler, a gentle pat or two on your palm or counter can sometimes help the richer coffee if you don't want to bother with my extra step abv.. With a bit of patience and experimentation, you can elevate your coffee game with your Keurig. Happy brewing! ☕✨