Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: agendagirl
Verified Purchase:Yes
So far we are loving this coffeemaker. It is very sleek and looks great on the counter. The ability to adjust your temperature and strength is great. I especially love the way it pierces the pods and after doing a side to side with our current model I can say that the coffee with this model is much more flavorful. I have read lots of negative reviews on this machine and I am hoping we won't have the problem.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 19, 2024
Thank you for sharing your feedback on the design of your new K-Supreme Plus coffee maker. We appreciate your kind words!
Written by a customer while visiting keurig.com
Posted by: mmizjanny
Verified Purchase:Yes
I bought this coffee maker expecting to get a richer, not bolder, cup of coffee. I don't believe this makes as good a cup of coffee as my older Keurig did. In fact, if I still had it I would probably go back to using it. This new coffee maker is much slower and to be more energy efficient it turns off. I would like it to stay on for at least 2 hours. I do like the design and the clear water container with a handle is a big improvement but, the cup of coffee that we drink is the bottom line and this coffee maker misses the mark.
Response from keurig.comBy Keurig Consumer Care, July 1, 2024
Thank you for taking the time to share your review. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review. If you ever need assistance please don't hesitate to reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: RHYJ
Verified Purchase:Yes
Really like the Machine. It’s quiet and brews instantly compared to my old Keurig that had to heat the water before brewing. It was also much louder.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 20, 2024
We are very glad you are enjoying quick cups of coffee with your K-Supreme Plus coffee maker. Thank you so much for your review and feedback. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Cheryie114
Verified Purchase:Yes
Needed to replace my older Keurig coffee maker. Like the new streamline technology of the coffee maker. The brewing cycle is so much shorter. Hopefully this one will last as long as my other.
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
We’re so glad to hear that you’re enjoying your K-Supreme Plus coffee maker! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: LOOKING ELSEWHERE
Verified Purchase:Yes
Good machine when it works. Short life span. Undoubtedly MY LAST KEURIG!!! Look elsewhere for a product that lasts.
Response from keurig.comBy Keurig Consumer Care, February 18, 2025
Thank you for your review. We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: KB Mohr
Verified Purchase:Yes
It was my understanding that the technology update was an improvement on taste of coffee - that was not our experience
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: James of PA
Verified Purchase:Yes
Would like to love my new Keurig but one MAJOR issue has me only offering one star. For some reason it doesn’t matter what size I select, the machine only brews the same size each time……about 10 oz.
Response from keurig.comBy Keurig Consumer Care, April 22, 2025
James, we're sorry to hear that you are experiencing some inconsistencies with your brew. We will be happy to look into this further for you. Please reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Will not allow me
Verified Purchase:Yes
Very nice coffee maker. Makes great coffee. Very quiet. Water tank size and placement is very handy.
Response from keurig.comBy Keurig Consumer Care, May 15, 2025
We appreciate you taking the time to share this and we really appreciate the love! Happy brewing!
Written by a customer while visiting keurig.com