My K Supreme Plus died 2 months before the warranty was up. I was pleased when without any hassle, I received a new K Supreme plus works great. Thank-you so much.
Adjustable strengths and optional pour over ice feature make it very versatile for a home. Maintenance of the machine is easily done. The product as improved greatly since our first one not to mention when need be, they stand by their warranty expeditiously
This is probably my favorite Keurig brewer ever! I've owned Keurigs for many years and recently purchased this one to replace a Keurig Smart (wi-fi connected) brewer. That one I did NOT like at all...too many errors and I couldn't use regular tea bags in the machine because that would cause a malfunction. So frustrating. But this is a jewel...simple to use but still has all the bells and whistles to make it convenient and easy to use!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, December 26, 2023
Thank you so much for reviewing your K-Supreme Plus coffee maker and for your kind words. Happy Brewing!
My coffee maker failed a few days before the expiration of the one year warranty. When i reported it before the end of the warranty period I was inexplicably told that it was "out of warranty," but they would provide a new one after I submitted the claim electronically. It was a little cumbersome to do so, requiring photos, etc. I have received the new coffeemaker, but don't understand the original rejection of my well-documented warranty claim, with proof of purchase. Hope the new one lasts longer than the first one.