Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
I would definitely recommend the company and their products to my friends and family. I have been using their products for over 25 years and they have always stood behind them. This time was no exception. They replaced my machine within 4 days of contacting them and made the process very easy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: New Mexico Coffee Drinker
Verified Purchase:Yes
This is a review of the process of obtaining a new Keurig machine under warranty. That process went smoothly.
Written by a customer while visiting keurig.com
Posted by: mjikmoose
Verified Purchase:Yes
Replacement for the one that quit working was very prompt.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Meeshy
Verified Purchase:Yes
Thank you for making the warranty process so easy. We kept putting it off because the process can be so daunting with other companies.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I love the convenience keurig brings to me in the morning.
Response from keurig.comBy Keurig Consumer Care, October 22, 2025
We're glad to be a part of your morning routine with the K-Supreme Plus coffee maker Bruce! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: BJohn
Verified Purchase:Yes
Brews slower than prior K-cup
Keurig brewer. Doesn’t matter the setting.
Keurig brewer. Doesn’t matter the setting.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tom Azzopardi
Verified Purchase:Yes
Bought this as a replacement of a two year old K-Supreme. Made six cups of coffee with the new one and it wouldn't come on. Smelled an electrical burn but no smoke. Fried! The good thing is it is under warranty and replacement coming in a few days. Hoping this one last longer!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, October 20, 2025
Thank you for your review Tom. We're sorry to hear that your K-Supreme Plus coffee maker didn’t meet your expectations and appreciate the opportunity to assist. Once you're back to brewing, we’d love to hear how your new brewer is working for you. If you have any further questions or need support, please don’t hesitate to contact our Consumer Care team at 866-901-2739, available seven days a week from 7:00 AM to 10:00 PM EST.
Written by a customer while visiting keurig.com