I love the K-Supreme Plus, however, I think that they should last a bit longer than 2 years, or have a better option to repair vs. replace as I bought the previous one in 2023, and it appears that the motor failed, thus the purchase of the most recent unit.
Response from keurig.comBy Keurig Consumer Care, September 5, 2025
Thank you for taking the time to share your review. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review. If you ever need assistance please don't hesitate to reach out to our Consumer Care team at 866-901-2739.
After 8 months, my coffee maker stopped working. I called Keurig and was walked through the process of getting a new one under warranty. It was very easy and quick.
Love our new Keurig. Enjoy being able to preset preferences for individual family members so with one touch you get coffee just how you like it. I also like the new streamlined size.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 9, 2025
We are thrilled to learn that you’re loving your coffee maker. Thank you for sharing your feedback! Enjoy!
Check my history! I’ve purchased so many brewers. The last one quit working too soon!! Keep saying add water, when the reservoir was full. The new one I just bought, gave me the add water, when it was full!! What gives!! And your serial number registration is a joke. I tried and tried . I finally gave up. No registration!!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, September 16, 2025
Hi, we'd be happy to help you with your coffee maker. Simply give our Consumer Care team a call at 866-901-2739 to get started.
It took a lot of years for this coffee maker to come out and it’s about time. It’s one of the best ones I’ve ever had and if you keep up this good work, you may sell more of them.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 9, 2025
We’re so glad to hear that you’re enjoying your new K-Supreme Plus coffee maker! Thank you for sharing the love! Happy brewing!