Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Paul Doc
Verified Purchase:Yes
This machine does what I want and how I want it with minimal hassle. Perfect. The only thing better would a drip bag and infusion. I've had a couple of Keurig makers, all painlessly replaced under warranty. This time for sure,,,,
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Most Grateful
Verified Purchase:Yes
This coffee machine works great! I like the 5 stream system
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, July 1, 2025
Thank you so much for your review and feedback! We're very glad you're enjoying your K-Supreme coffee maker.
Written by a customer while visiting keurig.com
Posted by: Allyson in NC
Verified Purchase:Yes
My Keurig stopped working after 8 months, and when I notified Keurig, the company, after a couple questions and having to give them serial number, etc. they sent a new replacement within three or four days! Fantastic service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Replacement K-Supreme Coffee Maker even better than the first one! It now can be controlled by your cell phone, and can be programmed to make coffee at a predetermined time, easy to do!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: TheFadedSeraph
Verified Purchase:Yes
It stopped working properly almost immediately!!!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, July 15, 2025
Thank you for reviewing your coffee maker. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to speaking with you!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Easy to use. Not a lot of complicated functions to go haywire.
Written by a customer while visiting keurig.com
Posted by: Evan Devine
Verified Purchase:Yes
Smooth and rich flavored coffee every time, simple and fast to use with many options for different drink choices. Extremely satisfied.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 6, 2025
Thank you for sharing your feedback, Evan! We are thrilled to hear that you’re enjoying your K-Supreme Plus coffee maker. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Steven E
Verified Purchase:Yes
Great features, functionality, but they break after about a year and a half of moderately heavy use. First one fried it self during descaling when it stayed running with no water left in reservoir. Second one pump went out and didn’t have enough pressure to push water through the cup. This time it’s the supreme “plus”. Hopefully the plus makes it better.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, July 21, 2025
Hi Steven we're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. As you are aware, our Keurig home coffee makers come with a one year warranty. However, if a year has passed and your coffee maker should have issues, we recommend you reach out to our Customer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com