Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: ElGardo
Verified Purchase:Yes
Great versatile coffee machine that brews hot coffee quickly to the strength and amount of coffee from 4 oz to 12 oz. The one thing I don’t like about it is the complex disassembly to reset the thermocouple when the water level in the reservoir gets too low and the machine won’t turn on. I’ve done this 3 times on 3 different machines over the years. There should be a hole in the side panel where you can place a paper clip into it to reset it instead. The machine appears to be completely dead otherwise.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 6, 2025
Thank you for sharing your review with us. We appreciate the feedback.
Written by a customer while visiting keurig.com
Posted by: Steven E
Verified Purchase:Yes
Great features, functionality, but they break after about a year and a half of moderately heavy use. First one fried it self during descaling when it stayed running with no water left in reservoir. Second one pump went out and didn’t have enough pressure to push water through the cup. This time it’s the supreme “plus”. Hopefully the plus makes it better.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, July 21, 2025
Hi Steven we're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. As you are aware, our Keurig home coffee makers come with a one year warranty. However, if a year has passed and your coffee maker should have issues, we recommend you reach out to our Customer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Tpalm01
Verified Purchase:Yes
I love the design of this model so I gave it 4 stars. It’s nice and slim on the countertop. The water reservoir has a handle so it’s very easy to refill. Hopefully this one lasts longer than 14 months my previous one did! It broke 2 months out of warranty. I took a chance buying the same model and I hope I’m not disappointed again.
Response from keurig.comBy Keurig Consumer Care, August 6, 2025
Thanks for the amazing review! We really appreciate it.
Written by a customer while visiting keurig.com
Posted by: I need my morning coffee
Verified Purchase:Yes
Like the extra water reservoir, but it takes too long to brew a cup.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, July 28, 2025
Thank you for taking the time to share this feedback with us. We appreciate it! If you ever need any assistance with your K-Supreme Plus coffee maker, please do not hesitate to reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: LSidor63
Verified Purchase:Yes
Great coffee maker. Works wells and is easy to use.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 1, 2025
Hi, thank you for sharing your feedback on the design of your new Keurig coffee maker. We appreciate your kind words!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Love love love love love love love this coffee maker.
Love love love love love love love love love the Keurig company.
You guys and gals rock.
Your coffee makers rock.
Love love love love love love love love love the Keurig company.
You guys and gals rock.
Your coffee makers rock.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: TMNatAB
Verified Purchase:Yes
Very happy with the coffee maker. This is my 3rd Keurig. I do wish the auto off was adjustable. 5 minutes is very short.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 1, 2025
We just love hearing this! Thank you for taking the time to leave us your review! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Patricia Martin
Verified Purchase:Yes
I was very disappointed in the Brew system...no matter which of the three choices never seemed to change the strength of the brew!!
Response from keurig.comBy Keurig Consumer Care, July 25, 2025
Hi Patricia, we are sorry to hear that you are disappointed with your K-Supreme Plus coffee maker. We appreciate this feedback. If you ever need assistance with your brewer, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. We are always here to help!
Written by a customer while visiting keurig.com