Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Allyson in NC
Verified Purchase:Yes
My Keurig stopped working after 8 months, and when I notified Keurig, the company, after a couple questions and having to give them serial number, etc. they sent a new replacement within three or four days! Fantastic service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: M Baum
Verified Purchase:Yes
This is my third Keurig. I love the ease of making coffee. I like the look of the machine. This is my third Keurig because the machines always fail after 2 years, of course out of the warranty time. I never descale my Keurig anymore because my previous 2 Keurig's broke that way, even though I carefully followed the directions. 2 of our children have gone back to regular Mr. Coffee machines after having failed expensive Keurig coffee makers. Hopefully, my new Keurig will be more reliable.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, July 9, 2025
Thank you for taking the time to share your review and feedback with us. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we encourage any customer experiencing an issue with their brewer to reach out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Paul Young
Verified Purchase:Yes
2nd Supreme Plus. First one died trying to get it out of descaling.
Written by a customer while visiting keurig.com
Posted by: Ken Q
Verified Purchase:Yes
The recent unit I purchased was actually a replacement for a single serve Keurig with multistream technology that was only a year and a half old. it started leaking around the K cup area because the top was not closing all the way, so I don’t know if the heat and the moisture is causing the plastic parts to warp, preventing the top from closing all the way. I just hope this unit lasts longer than a year and a half. If this one fails then I will be looking elsewhere for my coffee making needs.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 5, 2025
Thank you so much for taking the time to review your K-Supreme coffee maker. We appreciate the feedback! Enjoy!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Replacement K-Supreme Coffee Maker even better than the first one! It now can be controlled by your cell phone, and can be programmed to make coffee at a predetermined time, easy to do!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: TheFadedSeraph
Verified Purchase:Yes
It stopped working properly almost immediately!!!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, July 15, 2025
Thank you for reviewing your coffee maker. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to speaking with you!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Easy to use. Not a lot of complicated functions to go haywire.
Written by a customer while visiting keurig.com
Posted by: Evan Devine
Verified Purchase:Yes
Smooth and rich flavored coffee every time, simple and fast to use with many options for different drink choices. Extremely satisfied.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 6, 2025
Thank you for sharing your feedback, Evan! We are thrilled to hear that you’re enjoying your K-Supreme Plus coffee maker. Happy brewing!
Written by a customer while visiting keurig.com