Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5
Makes a Superb Cup
on August 14, 2020
Posted by: KitKat12
I received this product complimentary for testing purposes, and test it I did!! I tried several varieties of K-Cup coffees, hot cocoa & used it to heat water for tea. It is extremely quick and quiet compared to my older, ‘classic’ Keurig. I regularly drink several cups a day but have not used my regular ‘Grind & Brew’ 12-cup machine since this model arrived.
The only issue I have is that my DIY pod that came with my old Keurig [where you use your own ground beans] does not work in this machine. If I were to be in the market for a replacement Keurig, I would get this one, hands down!
The only issue I have is that my DIY pod that came with my old Keurig [where you use your own ground beans] does not work in this machine. If I were to be in the market for a replacement Keurig, I would get this one, hands down!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 17, 2020
Thanks for the kind words. We're glad to hear about how much you are enjoying your coffee maker!
Written by a customer while visiting keurig.com
Customer Rating
4
Surprisingly Sleek
on August 14, 2020
Posted by: CafeConCafe
I’ve been resistant about purchasing a Keurig for some time. So, it was nice to be able to try one out with no obligation.
Overall the K-Supreme Plus was easy to assemble. The only part that stumped me a bit was the filter installation. According to the quick start kit I was supposed to refer to a guide that was non-existent. Therefore, I headed to YouTube ... problem solved.
The unit is very attractive as far as less expensive beverage appliances go. The combination of a black matte finish and stainless steel was aesthetically pleasing.
The water reservoir is easy to remove from the base and fill. The lever gave me some pause because it ended up being a little off after my first use. Having three presets comes in handy for multiple coffee lovers, or those who’re indecisive.
The brew ... I received one 22 pack of Laughing Man (Hugh’s Blend) and Green Mountain (Dark Magic). While the brewing was fast it was somewhat loud. Coffee ends up slashing about a bit and some seemed to to have dripped into the reservoir after use. The coffee was average in taste but far better than some chain store brands.
I was given a free unit to try for review purposes. That said, this is my honest review of the product.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 17, 2020
We really appreciate you sharing your review and feedback on your new K-Supreme Plus coffee maker. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
2
Disappointed - slow brew, not more flavorful
on August 14, 2020
Posted by: Williasp
As a very long time Keurig user (well more than 10 years), I was intrigued by this new product and the promise to provide a more flavorful brew as a result of the multiple water streams. The machine itself is sleek, well-built and has nice controls. However, it brews much slower than my current Keurig machine and the brew is no more flavorful or hotter. It also streams out a bit of clear water prior to delivering the darker brew. My wife and I both prefer the brew from our current machine. That's very disappointing because we had great expectations. I plan to return the product, which is something I very rarely do.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 17, 2020
We appreciate your review and are sorry to hear that the new K-Supreme Plus coffee maker did not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Written by a customer while visiting keurig.com
Customer Rating
5
K Supreme Plus
on August 14, 2020
Posted by: Jay537
Wow, what a great addition to the Keurig family of coffee makers. I was not given a free coffee maker to sample and review. Therefore, this is my review after paying for the maker. Love the 78 oz reservoir. The pitcher type reservoir is so easy to lift and return to the maker without having to try and clip it on the side. The temperature control is easy to set and i love hot coffee. Also the fact that 5 holes are punched in the top of the k-cups allows more water to enter to the coffee grounds and brew a better tasting coffee. My wife has made ice tea, and just like the K-Elite it does a fabulous job over ice in a 20 oz cup. The stainless steel sides are elegant and a big upgrade from the plastic look. Easy to set up in minutes. The fact that the maker turns off in 5 minutes is not a big deal, hot water ready instantly. I recommend this maker to anyone wanting to upgrade to a hotter, faster, and better tasting coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 17, 2020
Hi Jay, we’re so glad to hear that you’re enjoying your new K-Supreme Plus coffee maker! Thank you for sharing the love! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Versatile for every family member's taste
on August 14, 2020
Posted by: Jessica39
I have been using this awesome new machine for the post couple weeks, and I must say I love it! My hubby and I enjoy the different volume settings, so it's easy to customize whether we're having a cup at home or a mug for the road. No matter which, it always tastes great! The multi-stream technology extracts every flavorful drop from the coffee, coupled with the temperature settings, so the options are endless. Our daughter loves the iced tea and coffee settings, so this saves us from purchasing those every day! I am so grateful that I was selected to receive this wonderful machine in exchange for my honest review.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 17, 2020
We're delighted to hear that your whole family is enjoying the K-Supreme Plus coffee maker. Be sure to try the user profile settings so each family member can save their own brew preferences. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Kuerig's best so far.
on August 13, 2020
Posted by: MaryE
My husband (Max57) initially wrote a negative review regarding the new K-Supreme. After using it for a few days, he wanted to change his comments from negative to positive, but found no way to change his review. This new Keurig offering has a superior build quality and enables you to adjust your coffee temperature and strength better then previous models. The new head with 5 water ports "does", enhance the flavor ensuring the full use of the coffee inside the pods.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 13, 2020
We appreciate your positive review and feedback, Mary! Thanks for brewing the love!
Written by a customer while visiting keurig.com
Customer Rating
5
Perfect for multiple people!
on August 12, 2020
Posted by: Jess1277NY
I received this product complimentary for review. And I was so happy! My husband loves strong HOT coffee. I like mine medium very warm. This machine is perfect for that. The strength and temperature options are outstanding. The cold brew option is amazing as well. It is slim and fits in smaller places as well. This is an improvement to an already outstanding product. Anyone who already loves a Keurig will love this sleek, modern and new machine.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 17, 2020
Thank you so much for reviewing your new K-Supreme Plus coffee maker, Jess! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Awesome new features!
on August 12, 2020
Posted by: christinac09a4
This is my 3rd Keurig and I must say I love all the updates. The sleek design and handle on the water reservoir are amongst my favorites. It is so much easier to maneuver! I also really appreciate that the cup sizes in ounces are in plain sight. Love, love, love that you can adjust the strength and temperature of each cup. Iced coffee is still genius, one of the things I like most on my other model. The 3 programmable favorites is such a convenient feature, especially in households like mine where we have different taste preferences. I definitely feel like we’re getting the full flavor of our coffee with the additional puncturing of the pods, plus the ease and movement of the handle to the pod holder are notable. I am so grateful to have received this Keurig as a complimentary gift in exchange for my honest review.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 17, 2020
We are so glad to hear that you are enjoying your K-Supreme Plus coffee maker! Thank you for your review!
Written by a customer while visiting keurig.com