Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Indy Dave
Verified Purchase:Yes
This is the 2nd Supreme we've had iin two years. The first died after two years and like the first this one spits coffee stained water all around the unit. I won;t buy another.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, May 27, 2025
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
This new machine seems to be working well. My other one for some reason had a defect but my very first Keurig lasted nearly seven years. Although I had a defect in my first K- Supreme Plus this new replacement seems to be working well. I still believe Keurig is still number one and I believe in them.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Nothing worse than dealing with exploding K Cups!
on May 22, 2025
Posted by: MT Drinker
Verified Purchase:Yes
This is the second machine we’ve gotten from Keurig and we’re still not happy. The first one didn’t get hot enough nor did it brew anything over 6oz. The second one did brew hotter, however we are still unable to brew over 6oz consistently. We are using K Cups and not an off brand, and we have tried using the high altitude setting. Nothing seems to work other than using the reusable cup. I just want to brew a good cup of coffee without the hassle. I would not recommend this machine.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Carol78
Verified Purchase:Yes
Love this coffee pot my coffee is hot and delicious. I wouldn’t have any other. It’s very sleek on the counter and it looks nice.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: L Wolf
Verified Purchase:Yes
The K-Supreme Plus is great machine. We have had them for many years. Unfortunately, our brand new one we bought in December stopped working after 5 months of non-use because we were away. The company honored our warranty and replace it. We are happy again to be making great coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
This K Supreme Plus coffee maker is making us very happy when we want a cup of coffee. It is a replacement for the same model we had that quit working within the year warranty. After sending the requested information to Keurig, they shipped the new coffee pot out immediately. Very pleased with their service. And with the K Supreme!
Response from keurig.comBy Keurig Consumer Care, June 13, 2025
Thank you for your kind words. We are so glad to hear that we were able to assist you with your K-Supreme Plus coffee maker!
Written by a customer while visiting keurig.com
Posted by: Anitax
Verified Purchase:Yes
I was a pot of coffee person until I used this coffee maker for a week. Easy set up, easy to use.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Frustrated in NJ
Verified Purchase:Yes
The new warranty replacement machine lost power after only 2 weeks. This is the same problem we had with the first machine, but it worked for 8 months before it died. What is happening to the Keurig quality!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com