Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
3
Need help!
on August 23, 2020
Posted by: Kcupkaren
I received my K Supreme plus free as part of a review program. Got it set up up easily, did the initial rinse cycle, put in the included water filter (I also have a filter on my faucet). After brewing only 4, 8oz. cups the descale notice started flashing & only 2 oz. brewed. I ran 2 full reservoirs of white vinegar & water through (I do not like using chemicals) & 2 reservoirs to rinse. It now brews full, great tasting 10 oz. cups but still flashes descale. I even unplugged the unit thinking this would reset it somehow. White vinegar thoroughly cleans standard coffee makers very well. What can I try next?
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 24, 2020
That's not what we would hope to hear. Our Customer Care team will be happy to help with this. Someone from our team will be reaching out to you via email to offer assistance.
This is the fourth Keurig we have gotten since they first came on the market. Our children have taken one each time they moved out which gave us a reason to get a new model. And one we took to my husbands new office. All are still in use and still making great coffee. We love and use all the new features. The only things we would address are the lack of instructions on installing the water filter and not being able to use a taller coffee container. Also since the water reservoir now has a handle (making it so much easier), it would be even more user friendly if located on the right side. Thanks Keurig for making another great product!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 26, 2020
Thank you so much for your review and feedback! We're very glad you're enjoying your K-Supreme Plus! If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
I upgraded from a K200 to the Supreme Pro, and couldn't be happier. Great aroma and taste with the mulistream technology. My son and grandson reside with me, and each of us has a preference set for quick brewing . My son adds creamer to his coffee, and in the past had to warm it up in the microwave, as the creamer cooled the coffee. Now he just asks for maximum temperature, and it's just right after adding the creamer. I love the large resevoir and the handle, which makes refilling so much easier. The slim, stainless steel exterior goes perfectly with my stainless steel appliances. A "home run" product!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 25, 2020
We're glad you've found the perfect fit for your kitchen with the new K-Supreme Plus coffee maker! Happy brewing!
We have had our K Supreme Plus for three week now Great job Keurig completely re-engineered coffee maker. Our coffee is richer bolder than ever before. We have used a Keurig for eleven years this new design is so much better than the older Keurig’s Kudos to your design staff truly like the features and functionality. A handle on the water reservoir, instant heat (no waiting next cup) Profile setup, the piercing/brew head functions in a precision manor I recommend customers purchase K- Supreme Plus
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 25, 2020
Thank you so much for your kind words. We are so happy you are loving your K-Supreme Plus coffee maker. Enjoy!
I’ve had this coffee maker for a little less than 2 weeks & I love it. Making ice tea has been the best feature so far. Three people can program their favorites with this one. The Sleek new design is what attracted me to this coffee maker. My son loves it for the use over ice feature.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 25, 2020
Thank you so much for your review and feedback! We're very glad you're enjoying your new K-Supreme Plus coffee maker.
I’ve been using this brew for about a month and LOVE it. This brewer makes getting my cup of coffee do much faster. The setup is easy, the overall look is fantastic, and the taste of my coffee is much better. I really enjoy the more efficient way that the water passes through each k-cup to maximize the taste. I also love the temperature setting on this one. My kids have their own settings so that they can enjoy it as well. I did receive this brewer complimentary for testing purposes.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 25, 2020
We love hearing this, Tiffany! Thank you for taking the time to give us your feedback. Happy brewing!
I received this #complimentary product to test out and review. I am so glad I tried this because I’ll be saving money on buying coffee at a local shop everyday. It was easy to set up and looks amazing in person. It’s modern design looks so much nicer than the older model I stopped using a few years back when it wasn’t brewing properly anymore. After setting it up and prepping for the first cup I read the instructions and watched a YouTube video to see if there were any tips and tricks to getting the best cup of coffee. Luckily it was easy to change the settings to fill my tall mug with the perfect amount of coffee to leave room for milk and sugar. It was a little too hot so the next time I adjusted the temperature and it was just right. The flavor wasn’t necessarily stronger than normal but it was a great cup of coffee. I like to try different brands so I’ll buy assortments and find the brand of pods I like best. There are so many options it really is a plus to having a Keurig product. I haven’t had any issues so far and hope to be able to keep this machine running efficiently for the next few years. The only thing Is I wish there were more colors to choose from. I’ll likely accessorize my machine with some vinyl and a witty phrase. The price point is on par with a machine of this quality, with this many features, and from a trusted brand. I would recommend this product to someone who knows how to use a Keurig and has a love of coffee. You can play around with the settings to make the perfect cup for you then pop in another pod and make a completely different beverage for your spouse. It would be hard to not find something you enjoy. Excellent new model!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 20, 2020
Thank you so much for your review and feedback! We're very glad you're enjoying your K-Supreme Plus!
I received this Keurig K-Supreme Plus a fews weeks ago and I am in love with this brewer! I've definitely put this brewer to the test, using it daily since the day I received it. I love the large water reservoir with filter and the programmability. I love that I'm able to customize each cup I grew from size, temp and strength. This is my first Keurig and now I'm a customer for life! I am so grateful to have received this Keurig as a complimentary gift in exchange for my honest review.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 19, 2020
Thanks for the kind words! We're glad to hear about how much you are enjoying your K-Supreme Plus. Welcome to the Keurig family!