Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: KathyD
Verified Purchase:Yes
So this is a new product for them just recently released. I am happy with the updates. The water pitcher is much easier to handle and fill. It is an instant on, no waiting for the water to heat up. The multiple saves allow for different settings. And best of all it takes up less counter space.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 30, 2020
Hi Kathy, thank you for your review. We are so glad to hear that you are enjoying your new K-Supreme Plus coffee maker!
Written by a customer while visiting keurig.com
Posted by: Lyn201
Verified Purchase:Yes
I've had this for a couple days and I would love to set up the indivual settings, but your directions stink. I had my daughter see if she could figure it out and she was lost as well.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 30, 2020
Hi Lyn, thank you for sharing your review with us. We appreciate the feedback. Once the desired brew size, strength, and temperature settings are chosen, press and hold one of the user profile buttons to save your settings. Once saved, you can press the user profile button followed by the brew button. Hope this helps!
Written by a customer while visiting keurig.com
Posted by: Bub one
Verified Purchase:Yes
This is the best product! We get a piece of pineapple upside down cake and brew a cup of coffee to go with it in no time! The four prongs release more good taste and the temperature selection is great! We love this model of the Keurig brand.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 30, 2020
That's great to hear. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Amber2936
Verified Purchase:Yes
I bought this recently because I like my coffee stronger than my old machine could make it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Less than impressed
on September 4, 2020
Posted by: emilyC
We have now had this keurig for 6 days. While this model looks nice, it’s splashing (hot) coffee all over our counter and the back of the coffee maker each time we make a cup. I don’t even stand up next to it because hot droplets are splashing from the dispenser itself and also splashing out of the coffee cup. (We use regular sized and over sized cups and it happens with both.)
Also, if I want to make just hot water (for tea), I have to run a first cup of hot water to get all of the coffee grounds out of the dispenser. I did not have this problem with our previous model (that we had for 2 years before it just stopped working one day) where you could choose an actual hot water button.
Pros- temp control, saves up to 3 person settings, and it looks nice.
Cons- splashes hot coffee/water over the counter during each use. For me, this factor alone outweighs the pros.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 9, 2020
Hi Emily, we appreciate hearing your feedback on the new K-Supreme Plus coffee maker. We certainly wouldn't expect this from one of our brewers. Our Customer Care team will be happy to look into this further for you. Can you give them a call please? The number is 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: COFFEE STAR
Verified Purchase:Yes
Takes a little bit longer to brew. But hey slow down and smell the and drink a great cup of coffee!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 4, 2020
Thank you so much for your review and feedback! We're very glad you're enjoying your K-Supreme Plus!
Written by a customer while visiting keurig.com
Customer Rating
2
Coffee comes out diluted
on September 3, 2020
Posted by: Jmon
Beautiful machine and added features. But it drips so slow and the coffee comes out diluted.I don’t know if the product sent to me is defective or it’s just the way this model is. I’m disappointed as I was very pleased with my old Keurig that I used for 8 years. I’ll be returning it.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 3, 2020
We're sorry to hear that your coffee maker is not working as it should. Please call our Customer Care at 866-901-2739, we will be more than happy to help!
Written by a customer while visiting keurig.com
Customer Rating
5
Fantastic Little Coffee Maker
on September 2, 2020
Posted by: Dannen6272
I bought this for the desk in my office, since with the COVID situation I'm not interested in sharing the office coffee pot. Anyway, this little guy has been a fantastic machine. It's the perfect size for a small office and makes a hot, strong cup of coffee. Very glad I bought it!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 3, 2020
Thank you so much for reviewing your coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com