Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
3
The reusable k Cup does not fir
on September 7, 2020
Posted by: Talita
The Maker is silent and gentle. I loved it! But the reusable K Cup does not fit. I did all the instructions, call Keurig customer service but nothing was capable to help me. Does anyone know how to fix this? Keurig you guys should find a way to explain better. Could you make a video to explain the steps with the Keurig Supreme Plus? Thx
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 10, 2020
Thank you for your review and feedback. We're sorry to hear about your experience. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Marci65
Verified Purchase:Yes
It was time for a new coffee maker. We had been using our first time keurig for about 8 years. It made great coffee, but was slowing down even after many cleanings. The K supreme plus is perfect. Smaller footprint but holds plenty of water and we love the new features. A little pricey but after much research, this was the maker to get. We’ve only had it for a few weeks, but working great
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 30, 2020
Hi Marci, thank you so much for your review and feedback! We're very glad you're enjoying your K-Supreme Plus coffee maker.
Written by a customer while visiting keurig.com
Posted by: Norms
Verified Purchase:Yes
I love the programmable features to customize strength/ounces by each user. My only recommendation is to make sure you use a tall mug, otherwise the coffee can splatter as it brews on a shorter mug.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 30, 2020
Thank you for your review and for sharing this feedback!
Written by a customer while visiting keurig.com
Posted by: Do I have to have a nick
Verified Purchase:Yes
First off we have had one of your coffee makers since they first came out , and it no longer works. We enjoyed it for several years. The new one coffee is perfect, the instruction are complete. We wife and I love it.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 30, 2020
We're delighted to hear that you both enjoy your new K-Supreme Plus coffee maker. Thank you for having us a part of your family. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: IzzyinNM
Verified Purchase:Yes
I am very happy with this coffee maker for several reasons. The water hearts up immediately; the water container has a handle for easy filling; it has an iced coffee function which is very convenient; and must importantly is that there is a noticeable difference in the taste of the coffee. It has a a fuller flavor.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 30, 2020
We just love hearing that you're enjoying your coffee maker! Thank you for taking the time to leave us your review.
Written by a customer while visiting keurig.com
Customer Rating
5
Best Keurig yet! Easy to use
on September 6, 2020
Posted by: Mommimi
I love this new Keurig it makes my coffee stronger and hotter which is great. Doesn't get cold as fast. Very easy to use and the settings is great just push your number and it does what you want it to! The water reservoir having a handle is a great idea I was waiting for someone to come up with that. Being a little slimmer is also great.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 30, 2020
We are so happy to hear you are enjoying your K-Supreme Plus coffee maker!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Wonderful new Keurig especially personalized settings
Response from keurig.comBy Keurig, Consumer Care, September 30, 2020
We're excited to hear that you are using the new user profile feature of the K-Supreme Plus coffee maker!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Not sure if is the machine or the pod. Using Dunkin’ brand and when set at strong and hot, 12 ounces, it only makes maybe 8 and the pod kind of explodes getting grounds everywhere. This happened after the second cup and has happened each time after. I am getting a replacement, so hoping it was just a flaw in the unit. But my 2.0 did the same thing which is why we had to replace it. Now I am thinking it is the pod????
Response from keurig.comBy Keurig, Consumer Care, September 9, 2020
Thank you for your review and feedback. If you need assistance with your replacement, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com