Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Suemanu
Verified Purchase:Yes
I really like the model even though this is my 3rd in 4 years. Pros is it brews a really good cup coffee. Cons it does give a full 12 oz. And there is a defect with the descale mode. The last two both stopped working completely during the descaling process. The unit will over heat even if you give it time between runs. First time I thought it was my error even though I followed the instructions and used the recommended products. Second time I knew it was a defective issue because it happened just like the first time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: GODsWitness
Verified Purchase:Yes
Everything seems to be working fine been brewing for a couple weeks the only issue or challenges the water container it should have been locked in a little bit better I believe it has a detent towards the front. Fits against the Brewer but looks like I should have been further forward so it could have a wrap around the back and lock in place and not give you a add Water error when it's full but I positioned it on the counter such that I put something against it keeps it engaged so I don't get that hair or anymore. I like that it has all the different options for sizes for ounce up to 12 oz and that you can set the strength and water temperature.P.S. there is going to be coffee in heaven this way Hebrews is in the Bible and us men are going to be doing the work, using God's recipe amen
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Keurig stands behind their product 100 percent
on April 10, 2025
Posted by: Anonymous
Verified Purchase:Yes
Our brewer stopped working at 10 months. I called the warranty dept and took a picture of the serial number and was told it was still under warranty. The woman I spoke to said they would send a new one within 2 weeks. I got it I 4 days. Finally a company that stands behind their product. I’m very happy with Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: 2Disappointed
Verified Purchase:Yes
The reason I am giving this only 3 stars is because it had to be replaced within the first year of the original purchase because it just stopped working. This was a very low-use machine - it has probably been used less than 10 times. For it to stop working makes no sense. I will, however, say that the replacement process was seamless.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Rebos
Verified Purchase:Yes
I was pleasantly surprised at the quick response. There was clearly a problem with our original Keurig and they were willing to replace it, no questions asked. My only criticism might be that the folks answering their phones had accents so heavy that I got very frustrated trying to communicate with them. Written communication was far superior. Love the product!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Great machine and appreciate the warranty replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MarkusB
Verified Purchase:Yes
I has my old Keurig for 10 years. This one has been replaced twice. Once for leaking and the other just stopped powering up.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Kim Vlink
Verified Purchase:Yes
The Keurig supreme coffee maker always makes a great cup of coffee. There are so many different kinds of coffee available, you can find your favorite flavor.
Written by a customer while visiting keurig.com