Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: MKS415
Verified Purchase:Yes
I have had all sorts of Keurig coffee makers over the years. including the one with the milk further attached (that I rarely used) but honestly, I gotta say, the K-Supreme Plus Single Serve Coffee Makers is definitely my favorite. It comes on quickly. It heats up quickly, Makes great coffee. The size of the reservoir is perfect and the new water spray that puts like 5 holes in the cup top really extracts the coffee better then the one hole makers. I didn't think I would care about the 3 customization buttons, but not true, I really like it. I can set it for the hottest temp, while others can set theirs how they like it, It's not too big, fits on my counter. Makes good, hot coffee. Buy it on sale and you can't go wrong. I recommend it!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 7, 2022
Thank you for your wonderful review of the K-Supreme Plus brewer. We are glad to hear you found your new favorite coffee maker!
Written by a customer while visiting keurig.com
Posted by: l g smith
Verified Purchase:Yes
Recently replaced our old office Keurig with the K-Supreme Plus. It holds even more water but has a smaller footprint taking up less counter space. Also, the multiple drip makes for a richer cup of coffee. Very pleased with it.
I would recommend this to a friend!
Response from keurig.comBy Consumer Care, April 12, 2022
We're glad to be part of your work day Linda! Thanks for sharing this awesome review!
Written by a customer while visiting keurig.com
Customer Rating
1
LOVE
on April 12, 2022
Posted by: Needing caffeine
...until it dies!
Which happened not once but twice. Lasts about 12 months and gone! Ironically happens shortly after descaling. Luckily the first time was under warranty. This model is very undependable! I am looking for something else.
Which happened not once but twice. Lasts about 12 months and gone! Ironically happens shortly after descaling. Luckily the first time was under warranty. This model is very undependable! I am looking for something else.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 15, 2022
This is not the experience we would like you to have with your coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.
Written by a customer while visiting keurig.com
Customer Rating
1
Dead After 4 Months!
on April 13, 2022
Posted by: Bobby C IL
Had a Cuisinart K-cup for over 10 years. Still worked great, but I felt that it was time for an upgrade. Heard about poor Keurig quality/reliability, but took the plunge as I liked the style of the Supreme Plus. I should have stuck with Cuisinart…my Keurig is dead after 4 months. Won’t turn on. Granted they’re sending me a replacement as it’s under warranty, but how long will the new one last? Extremely disappointed.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 18, 2022
Thanks for giving us a chance to turn your experience around, Bobby. We're confident that you'll love your replacement brewer but if you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
1
Not dependable
on April 21, 2022
Posted by: NJNJ
I bought this brewer 1 month ago and already had to descale it. Now the descale message came back on after a few days. Customer Service tells me to run a clear cup every morning. Not sure why?
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 27, 2022
We're sorry to hear you are experiencing an issue with your K-Supreme Plus coffee maker. Depending on the mineral content of your water, calcium deposits or scale may build up faster in your brewer and require more frequent descaling. For best results we recommend using bottled spring, filtered, or tap water.
If you have followed the descale instructions as provided in your Use and Care Guide for your K-Supreme Plus and this issue is occurring with a variety of water sources, please reach out to our Consumer Care team at 866-901-2739. We would be more than happy to assist!
If you have followed the descale instructions as provided in your Use and Care Guide for your K-Supreme Plus and this issue is occurring with a variety of water sources, please reach out to our Consumer Care team at 866-901-2739. We would be more than happy to assist!
Written by a customer while visiting keurig.com
Customer Rating
2
Faulty Design- Breaks During Descaling
on April 23, 2022
Posted by: Jhill
This makes a good cup of coffee and I love the features. However, I have gone through two in two years because it breaks during the descaling process. I suspect that the electronic panel is too close to the heat and overheats when descaling. And when it is time to descale, the display is obnoxious until you complete the descaling process. Sadly, I am saying goodbye to Keurig and moving on to another brand of coffee maker.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
A that’s a NO
on May 2, 2022
Posted by: Flip57201
These don’t last for a year. The good news keurig replacement is available when registered and under year old. We are on 3rd brewer now. That is 2 replacements.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care , May 17, 2022
Thank you for your review. We are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
1
Completely Unreliable
on May 12, 2022
Posted by: TLIS
I bought one 5 weeks ago. Only after buying it did I notice all the bad reviews of it suddenly not working. I hoped this would not be the case. Today it died. I'm returning for a refund and buying the older style, a K-Elite. Something is wrong with the K-Supreme line. Not worth buying until Keurig fixes the issue.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com