Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
4
No filter pod
on October 2, 2020
Posted by: TJazzie
I just received my K-Supreme Plus Single Serve Maker and noticed it only had a filter reservoir and not filter included, am I to purchase it separately? I have not tried it as of yet so my review will not be accurate as of yet.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 7, 2020
Thank you for your review! The K-Supreme Plus coffee maker is compatible with the Keurig Side Reservoir Water Filter, however, replacement cartridges are sold separately. This is an optional accessory and not required in order to use the coffee maker. We hope this helps!
Written by a customer while visiting keurig.com
Customer Rating
1
Slow brewing
on October 1, 2020
Posted by: TimG
I bought this new, sleek model to replace my older Keurig model. The main reason I love Keurig is because it is able to brew a cup of coffee so fast. Luckily, I haven’t had any of the other issues I read from the other 1 star reviews. Although when I went to brew my first cup, I was surprised at how long it took to brew a single cup. I still have my previous model, so set a timer to compare the 2 units. 3 minutes to brew a single cup in the new K-Supreme Plus! 1 minute on my older unit. While 3 minutes may not sound like a long time, this is 3 times what my older Keurig brewer took to brew a cup. Not acceptable to me, as I have been spoiled with my older unit. I’ll be returning this unit until they can get back to the 1 minute brew times I have been accustomed to over recent years.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 2, 2020
Hello and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Posted by: Rich 26
Verified Purchase:Yes
I liked the single Keurig coffee maker aI bought three years ago but decided to go with the Supreme . Realy nice with the attached water tank and temp , serving size , and strength options .
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 1, 2020
We just love hearing this! Thank you for taking the time to leave us your review! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: dugan
Verified Purchase:Yes
I would give it 5 stars except for two issues.
1) temp setting on hi is not hot. We need to top off in the microwave.
2) after resetting a few times to try to get them working properly, the presets set the temp ok, but will not dispense 12oz. They usually give 8 oz, sometimes 10oz.
1) temp setting on hi is not hot. We need to top off in the microwave.
2) after resetting a few times to try to get them working properly, the presets set the temp ok, but will not dispense 12oz. They usually give 8 oz, sometimes 10oz.
We like the compact style, and the handle is huge
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 1, 2020
We're sorry to hear that you have experienced problems with your coffee maker. Have you spoken with our Customer Care team? The number is 866-901-2739, we'd be more than happy to help!
Written by a customer while visiting keurig.com
Customer Rating
1
Multistream is a nightmare!
on September 30, 2020
Posted by: Montie
Almost everything about this coffee maker is excellent...except for the multistream. I had it over 3 months and on several occasions, it ripped the top of the pod which you wont know until you go to collect your coffee and there are grounds EVERYWHERE. I ended up returning it because it just was not worth the mess. I would love if they made a version with this same form factor but without multistream.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 1, 2020
We understand your frustrations and are sorry to hear you returned your coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Excellent machine! Sleek, contemporary design. Quiet machine. FIVE holes gives you lots of flavor and a bold delicious taste. Your coffee both smells and TASTE like ground coffee. What's not to love? Buy this machine! No regrets! Keurig NAILED this one!,
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 1, 2020
We are happy to hear you are enjoying our new MultiStream technology. Thanks for brewing the love!
Written by a customer while visiting keurig.com
Customer Rating
5
The best
on September 29, 2020
Posted by: Frannyfinn
I have owned many a brewer and this is my favorite hands down. I bought it originally for the smaller size for my new cottage but I love it so much I am buying another for home.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 1, 2020
Thank you so much for your review. We are glad you are enjoying your K-Supreme Plus coffee maker!
Written by a customer while visiting keurig.com
Posted by: PeterS
Verified Purchase:Yes
Consistently brews coffee as I like it with minimal effort.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 1, 2020
Thanks for the amazing review! We really appreciate it.
Written by a customer while visiting keurig.com