Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5
I just purchased the K Supreme plus and love it!
on October 14, 2020
Posted by: Tefthedad
I love the options you get and the coffee tastes better than my old Keurig elite! One question I have is how does it let me know if it needs water?
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Works great, however...
on October 14, 2020
Posted by: Minnesota Bob
This is my first Keurig coffee maker, but NOT my first "pod" type coffee maker. I especially like its small footprint, large water storage capacity, fast brewing and the ability to store "Favorite" brewing cycles. All-in-all, a great coffee maker.
However, I am disappointed that the "DESCALE" warning light illuminated after brewing only 5 cups of coffee, and there are no instructions on how to descale this unit or how to reset the "DESCALE" warning. There are no instructions, that I can find, for this machine on Keurig's website, and no owner's manual with the machine, only a "Quick Start Guide". And, to top it all off, Keurig has not responded to my email concerning this issue.
Bottom Line: Keurig K-Supreme Plus Single Serve Coffee Maker - 5 Stars.
Keurig Documentation - 1 Star.
Keurig Customer Support - 0 Stars as it is non-existent.
Keurig Documentation - 1 Star.
Keurig Customer Support - 0 Stars as it is non-existent.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Puzzling features...gained and lost
on October 14, 2020
Posted by: Joeypez
Bought this to replace another keurig...love the new features of flow thru technology and continuous brew without waiting for water to heat up. Puzzled why you can change position of water tank on K-supreme, but can;t on K-supreme Plus. Also none of my travel mugs fit under the K-supreme Plus....all fit under my old Keurigs. Keurig keeps coming up with improvements to their machines, but it seems that each improvement comes with a sacrifice.
Response from keurig.comBy Keurig, Consumer Care, October 16, 2020
Thank you for your review. We will certainly pass along your feedback to the appropriate team.
Written by a customer while visiting keurig.com
Posted by: LabSaint
Verified Purchase:Yes
Not even a month in and we love our new coffee maker. Moved up from a Keurig K200.
Smaller platform, sleeker look, larger water tank, auto-shut off, 3 individualized user preferred brew (strength, amount and temp) settings...but the best part is that as soon as the lid is closed and brewing starts (almost immediately), the only sound you hear is not the water heating up but the crisp sound of liquid dropping into the empty cup/carafe. Another had posted this and I thought no way, but it is amazingly quiet. Glad I made the investment....
Smaller platform, sleeker look, larger water tank, auto-shut off, 3 individualized user preferred brew (strength, amount and temp) settings...but the best part is that as soon as the lid is closed and brewing starts (almost immediately), the only sound you hear is not the water heating up but the crisp sound of liquid dropping into the empty cup/carafe. Another had posted this and I thought no way, but it is amazingly quiet. Glad I made the investment....
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Waking up is Keurig in my cup
on October 13, 2020
Posted by: Jake From State Farm
I like my coffee like I like my women. Hot, dark & strong. The K-Supreme Plus delivers on all three.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Help
on October 13, 2020
Posted by: Nonna of 3
Love the Machine, but after I Descale it still says to Descale how do you fix that?
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
nice machine
on October 13, 2020
Posted by: kathy pouma
love it... need some help with descaling the message stays even after I cleaned it how do i get the message to disappear
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Works but a step down from the Elite
on October 13, 2020
Posted by: OldMarineGunny
I love the design and functionality. The settings configuration for three different users are a blessing and the water reservoir is easier to fill but would love the have the light.
My only complaint is the the coffee is not hot enough. Even on the highest setting my coffee is on 163 degrees. That is not hot enough.
I will not buy it again.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 14, 2020
Thank you for sharing your review. We will pass your feedback along to our product team.
Written by a customer while visiting keurig.com