Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: tom256
Verified Purchase:Yes
Like the coffee maker, to bad they won't let me register for warranty.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Great coffee, huge difference from older machine that we enjoyed for years. Feels solid like a high end auto does.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 21, 2020
We’re so glad to hear that you’re enjoying your K-Supreme Plus! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
2
Water splattering on counter and outside of cup.
on October 17, 2020
Posted by: RDKING JAR
We bought the K-Supreme Plus last night. Followed all setup instructions. The water splatters all over the place. When closed the handle it isn't even. This was supposed to be an upgrade. We can't use our refillable cups in this either.We have been happy with our older Keurig and wanted the slimmer style. Hopefully this is just a lemon.
Response from keurig.comBy Keurig, Consumer Care, October 21, 2020
Hello and thank you for your review and feedback. We're sorry to hear that your coffee maker is not working as it should. Please call our Customer Care at 866-901-2739, we will be more than happy to help!
Written by a customer while visiting keurig.com
Customer Rating
2
12oz cup size, not!
on October 17, 2020
Posted by: dcgelinas
We have owned a Keurig since the brand started. We recently purchased this model; K Supreme Plus because it had a 12 oz cup size and had an option for strength. It will not brew a 12 oz cup of joe! I have cleaned the grounds out of the needles but that doesn’t matter. It only brews 10oz max. We end up having to brew a 4 oz , which really is 2oz to get our cup full. Very very not happy!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 21, 2020
Hi Diane. This is definitely not the experience we want you to have with our coffee makers. Did you reach out to our Customer Care team about this? Please give them a call at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
It is a sleek and nice looking - however, I was disappointed that the brewing process takes quite some time. Not very timely. I'm sure the "no heating" feature has something to do with the slow brew cycle; but I was very surprised it is "that" slow. (Trickle ... trickle)
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 21, 2020
Thank you for your feedback. The K-Supreme Plus coffee maker will start brewing within 15-20 seconds of pressing brew button and normal brewing time is up to 3 minutes depending on the size and strength selected. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: atanaka50
Verified Purchase:Yes
The multi stream technology improves the flavor of the coffee pods also the smell of coffee in the morning. The instant on is great, hot water when you need it and off when not in use. The slim design looks and fits better.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I absolutely love it this is my 5th Keurig thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Judy33
Verified Purchase:Yes
I’m a long time user of Keurig. They’ve had their ups and downs but ALWAYS come through with customer service. I was excited to see a new model and quickly ordered it. It is one of their Best. It’s quieter than their others. And overall a little faster. One thing I’ve learned, never buy from a big box store. Always buy direct. Always buy the coffee pods direct. Much cheaper and more pods per box(24) I most brands. I’ve used their auto delivery service for years. Buy 4 boxes and get free delivery. Easy to make changes. They notify you several days before shipping so you have time to make changes. Love their product!
I would recommend this to a friend!
Written by a customer while visiting keurig.com