Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5 out of 5
5
Favorite Keurig Ever!
on September 9, 2024
Posted by: Jaynien
Verified Purchase:Yes
I really like this coffee maker for the slimmer style and the easy to fill water container! It is my favorite Keurig ever. I highly recommend it.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer CareSeptember 11, 2024
Thank you for taking time to share this feedback about the design of your K-Supreme Plus coffee maker. We appreciate the love!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
New 5 point stream
on September 9, 2024
Posted by: Aunt Pam
Verified Purchase:Yes
I love this model, much better brew, I would recommend it to anyone
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer CareSeptember 11, 2024
We are so happy to hear you are enjoying our new MultiStream technology. Thanks for brewing the love!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Does a great job, while it works…
on September 11, 2024
Posted by: Dead in Denver
Verified Purchase:Yes
As others have said, this machine dies after a few months of use. I’ve had two of these now and they both did the same thing .. One day you put a pod in, Hit the ”K” button, And after a couple seconds, the machines simply shuts down, and will not turn back on again .. Dead!
Note: I bought the Café model with the milk frother instead, and so far I really like it. Fingers crossed…
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
No problem on replacing my broken Keurig.
on September 12, 2024
Posted by: Anonymous
Verified Purchase:Yes
I was so surprised when I called about my Keurig not working only after a few months of use. They were very helpful and replaced it without any arguments. I am very thankful for that because I love my Keurig.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Huge Improvement over "Smart" Version
on September 13, 2024
Posted by: Btbp
Verified Purchase:Yes
I originally purchased the "Smart" version of this brewer, but found the Smart features very annoying. Even using the same brand of K-cups repeatedly, the brewer would poll the internet and come up with settings that were inferior to what I use. Disconnecting Wi-Fi stopped the retrieval of bad settings, but there was still an annoying delay before the brewer would initialize. Thankfully, that brewer quit so I could justify replacing it.
This version of the brewer starts up quickly and brews excellent coffee I also like that it has 3 separate preset buttons instead of needing to scroll through the list like the Smart version.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer CareSeptember 16, 2024
We are very glad you are enjoying your K-Supreme Plus coffee maker and are sorry to hear of your previous experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Keurig coffee maker does not stay on.
on September 14, 2024
Posted by: SuperShirley
Verified Purchase:Yes
I am disappointed in this Keurig because I have to turn it on every time I want a cup of coffee; keep setting the strength and temperature. The large Keurig I had over 12 years ago stopped working I was able to schedule an on and off time.
Response from keurig.comBy Keurig Consumer CareSeptember 16, 2024
Thank you for taking the time to share your review. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review. If you ever need assistance please don't hesitate to reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Durability with Multiple Stream Tech!!
on September 15, 2024
Posted by: Andra
Verified Purchase:Yes
Classic machine quality and durability with a sleek, classy and new technology of today. Love the new multiple stream brewing- you can taste the difference. Great job Keurig!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Outstanding
on September 15, 2024
Posted by: UpNorthLife
Verified Purchase:Yes
For whatever reason, my coffee tastes even better than my last Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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