Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
I've read all the reviews that say it makes a mess when brewing and rips the pods apart at the top. I can tell you ours doesn't do any of that. It works perfectly. I'm not sure if I can tell the difference in the strength of the brewed coffee or not, but I like it so far and I have always bought Bold and Dark Roast coffee. I have had this brewer, 2 weeks and counting. I have have been a Keurig K-cup fan for many, many years so I just use K-cups for my daily brew. I also like that you don't have to wait for the water to warm up and the auto off stuff is now history. The handle on the water reservoir is also a nice feature. It doesn't appear that the old "My Keurig" holder for ground bulk coffee works in this brewer. If you use that function, you will need to also purchase a new My Keurig adapter. The other nice feature is the small footprint of this brewer. All in all, I like it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I bought this breast a few weeks ago and have enjoyed its many features which go way beyond my older keyring. I love that I can get a really hot cup and adjust the strength to my liking.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: jdarsee
Verified Purchase:Yes
We have been Keurig users for as long as they made the brewers. This model is much better than any we have used in the past. It does not require preheating, it can be preprogrammed to fit anyone's preferences, and it is very quiet. When the flow is complete, there is no leaking. It is everything we need and head and shoulders better than any of the older models or any competitors.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
We bought this coffee maker and the power went out on it in a couple weeks. Keurig replaced it and we have had the replacement for one week. We will see if it lasts longer than the last one. In general I am happy with Keurig.
Written by a customer while visiting keurig.com
Customer Rating
1
Disappointed
on October 25, 2020
Posted by: Harley Mama
I recently purchased the new K Supreme Plus and I am very disappointed in its performance. It splatters around the inside of the cup, when using the extra strength button and is extremely slow. Also, the coffee is never good and hot, even with the extra hot button is used. I used the Keurig Vue for many years and was very pleased. I am seriously considering going back to it and giving the K Supreme away. I may have gotten a lemon because I have used Keurig for many years.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 27, 2020
Hello and thank you for your review. We're sorry to hear you're disappointed with your new K-Supreme Plus coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: Karen14
Verified Purchase:Yes
I have had a keurig for years and being able to pick a strength and heat level are great features. My coffee has so much more flavor
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ulLu
Verified Purchase:Yes
I love the large water tank with handle. New sleek design
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Daughn
Verified Purchase:Yes
I got this for my birthday, although I had a Keurig that was 5 years old and still made great coffee. This new Keurig allows me to quickly get a cup and where I can adjust both the temperature and strength. I love this new Keurig and highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting keurig.com