I don't normally seek out a product to leave a review, but I am very disappointed by this keurig. We had an old model that worked great for years until it died on us. This updated one, however, is an upset. Most times it brews it splashes water everywhere and most of the grounds end up in the coffee mug. We have attempted troubleshooting: not filling the grounds to the fill line, double checking the pod is locked before brewing, attempting on different settings, etc. and more often than not you get a cup with coffee grounds. I wish I could easily return this thing.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 3, 2020
Hi Alex, thank you for your review. We're sorry to hear you're disappointed with your new K-Supreme Plus coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
I’ve had a Kerrigan in my life over 10 yrs. when I moved, it didn’t go with the movers, it came with me. What could be better than my favorite hot beverages 24/7? The new Kerrigan K Supreme +. It’s faster, it’s quieter and easier! The tank is so east to lift & the controls are even better. I LOVE IT. CANNOT live without it.
Love my new Keurig! This is my fourth, and I believe best purchase. It’s a much sleeker design and has a good sized water reservoir that’s much easier to fill. It brews a great cup of coffee, and it’s so quiet. I love size options from 4 to 12 oz cups with a push of a button.