Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: DarrylG
Verified Purchase:Yes
I was intrigued by mult-stream, expecting a richer cup of coffee, I have my current Keurig set on strong and am very happy with the brew. I found the coffee from the Supreme Plus harsh and bitter even at the weakest setting. The programmable settings for individual users seemed simple to set up but you have to remember to choose the right user before brewing, an extra step that didn't always work.The controls are on top of the brewer making them hard to use and impossible for my handicapped housemate to see them. That was the deal breaker. I returned it after one day.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 4, 2020
Hi Darryl, we appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Written by a customer while visiting keurig.com
Posted by: Bonnie in Texas
Verified Purchase:Yes
Love this new coffee maker. The sleek, modern design looks great on the countertop. It has the ability to customize your cup of coffee, from 4 to 12 oz, 3 levels of strength and 3 levels of temperature. It also allows you to program your own cup to where you only push one button instead of go through all the options.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JustsayE
Verified Purchase:Yes
This is a great coffee maker. I love the temp and strength set button. I love the ice coffee feature. Makes perfect coffee and ice coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Amazing how different the brewing processes, and the difference in the taste of the coffee. It’s amazing and delicious.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
A Literal Hot Mess
on November 3, 2020
Posted by: Tattooian
What a hot mess, literally. I took it out of the box, put in the water, the k-cup, read the directions, and started the brewing process. When I opened the K-cup holder there were grounds everywhere, including in my coffee cup. The multi-flow shredder is the problem. It completely destroys the foil top of the k-cup, the poor thing didn't stand a chance. I can't wait to take this back from where I bought it. It is JUNK!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 4, 2020
Hello and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Posted by: CoffeeLover123
Verified Purchase:Yes
I’ve used the new model for a week and I love it! I followed the suggestion in the comments to press down firmly on the Kcup before closing the handle to brew. I have had no issue with leaks that were mentioned in some of the comments...only a perfectly brewed cup of coffee. It’s fast and SO quiet. There is no wait for the water to heat up. The handle on the water reservoir is wonderful and long awaited! It is very convenient.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jenny N
Verified Purchase:Yes
I have owned a few different Keurig Coffee makers and this is one of the best! Highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kaza
Verified Purchase:Yes
Love the freshness of the taste! The setup was easy to follow. Quick deliciousness instantly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com