Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Debbi g
Verified Purchase:Yes
Love the different strength and temperature settings. The favorites are nice to use. My only complaint is it see,s to take a longer time to brew than previous brewers.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I was so excited to get the new Keurig but I am so disappointed. I have only been using it less than 2 weeks. It keeps saying to descale, so i purchased the solution to descale and yet it doesnt go away. In addition, the measurement is not correct when brewing. For example, we might get 2 ounces when we select 8 or even 12. Also the cup is always full of coffee grounds. Ive tried to remove and reseat the K-pod insert, but it did not help. So disappointed in this product. I would not recommend upgrading. The previous version worked so much better. What a waste of money.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 16, 2020
Hello and thank you for your review. We apologize that the K-Supreme Plus Coffee Maker did not meet your expectations. This is not indicative of the experience that we strive to provide and we hope that you will allow us the opportunity to assist. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to hearing from you.
Written by a customer while visiting keurig.com
Customer Rating
3
A Little Disappointed
on November 10, 2020
Posted by: pamiann
Our old Keurig died, so I was kind of excited to be able to get one of the newer ones. We went back and forth between this one and the Duo with the thermal carafe. We chose this one mainly because of the temperature settings and also the various strength setting. The first we brought home, it quit working once we tried to run our "test" cup, no power, nothing! The next day we picked up a replacement. I am disappointed in the way my coffee tastes, and the temperature setting, even at the hottest, does not seem any different than my previous Keurig. I am not sure if there is also something wrong with this maker, or if the temperature doe not get any hotter.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 16, 2020
This is definitely not the experience we want you to have with our coffee makers. Did you reach out to our Customer Care team about this? Please give them a call at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Jon F
Verified Purchase:Yes
I received mine a couple of weeks ago. Very simple to use. When you load a pod, the machine automatically turns on and will shut down on its own a short time after brewing is completed. Lots of options for temp, strength, and amount. My favorite part is that it heats up really quickly...within 10 seconds or so. The only issue I see relates to the amount of grounds that end up in your cup on occasion, but running a rinse brew seems to help.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LovesCoffeeinMiami
Verified Purchase:Yes
Great purchase for coffee lovers. It gives a more robust taste of whatever coffee you like and you can adjust temperature and strength to your taste. I love it!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JKHellard
Verified Purchase:Yes
Great looking and the handle on the reservoir is great! The filter holder being in the middle of the reservoir is awkward when filling the tank since it is in the very middle. Overall, a good machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I have had our new Keurig for a couple of weeks it is the best coffee maker you have made yet. The coffee has a great taste. The saved profiles make it so easy to have the same great cup of coffee each and every time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dfulmer
Verified Purchase:Yes
LOVE me Keurig! The packing box was badly damaged, and one of the boxes of coffee was crushed because it was not packed very well. I lost a couple of K-cups. But so glad that the Keurig was OK. It works perfectly!,
I would recommend this to a friend!
Written by a customer while visiting keurig.com