Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Agnosticus
Verified Purchase:Yes
Died at almost 1 year from purchase. Keurig replaced without additional charges. About an hour working with customer service and filling out documents.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Alvertos H
Verified Purchase:Yes
Great looking coffee maker that makes great coffee at a great value. That said, this is the third replacement unit I have received in just three and a half years of owneship... That's right, three of them have stopped working so far anywhere between the 11 and 15-month mark. To its credit, Keurig has replaced them all for free, but I don't see how one can recommend this product.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Elizabeth D
Verified Purchase:Yes
This is my second one of these coffee makers - I sent the first one back to the company after one month when it stopped working. The second one worked for one day - there is clearly something wrong with the manufacturing of this machine.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Love love this coffee maker! Dont know how much else to say, just like the temp button. I wish it would last a long time
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: blessing1971
Verified Purchase:Yes
Keurig always stands by a coffee maker if it fails. They do this even if it is a warranty product that fails. We love ours and use it every day. I even have a small unit that we take on vacations.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: BIODOSE
Verified Purchase:Yes
Fairly simple process. Had to resend the pictures even though it met the reqs the first time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Maree
Verified Purchase:Yes
I love the strength and temperature button. If it dripped a little faster would have given it a 5 star rating.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 13, 2024
Thank you for your review and feedback. We strive for excellence and would like for your experience to be the best that it can be. Please contact our Consumer Care team at 866-901-2739. Customer's such as yourself help us to improve our products and we would love the opportunity to look into this further.
Written by a customer while visiting keurig.com
Posted by: Marks Review
Verified Purchase:Yes
I love my K-Supreme Plus Coffee Maker and when it suddenly developed a problem after 11-months of faithful service, I was surprised how quickly Keurig resolved the problem and had my replacement on my kitchen counter. Their customer service is Top-Notch and proven to be a quality company that truly stands behind their products. Any company can treat you right.... it's when you have problems, you find out just how good of a company they actually are. Keurig has cemented my confidence in their commitment to great customer support.
I would recommend this to a friend!
Written by a customer while visiting keurig.com