Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
I am a first time user of a single cup brewer; really like the brew strength and temperature options and serving size.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Really like BUT...
on November 14, 2020
Posted by: Jablib
BUT we have found after using it 2 months that when we use the stronger strength settings we aren't getting the 12, 10, 8, 6 or 4 ounces we are getting 2 ounces less. I tested it the other night & ran just water on regular strength I got the correct ounces but when I put it at full strength it consistently gave 2 ounces less water no matter how many ounces we wanted. Other than that we really like it. Love the larger water reservoir as well as the different temperatures. If there was a way to fix the # of ounces we get when we use the full strength it would be 5 stars.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, November 18, 2020
This is not the experience we would like you to have with your coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.
Written by a customer while visiting keurig.com
Posted by: DJoyce
Verified Purchase:Yes
This is an excellent coffeemaker. The large water reservoir is so easy to fill and replace. The
instant on and off feature is great. Five needle holes in the cup make for faster and better brewing.
instant on and off feature is great. Five needle holes in the cup make for faster and better brewing.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Died on me.
on November 14, 2020
Posted by: Dee47
I bought this on Oct 20th. Delivery was great had it on the 23rd. Used it till Nov. 9th, and it died on me. Very frustrated. I have a Keurig 2.0 and I love it. It has a clock and a timer you can set to make a pot of coffee, but unfortunately it doesn't work on K cups anymore.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 18, 2020
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: Gidtup
Verified Purchase:Yes
Faster, Quieter, Cool Looking, Love the water reservoir, easier to fill. Shipped quickly.
Written by a customer while visiting keurig.com
Posted by: Karen Nowak
Verified Purchase:Yes
I like the style of my new Keurig K-Supreme Plus coffee maker and the larger reservoir. I was most excited that there was some temperature control as I like my coffee HOT, and I was looking forward to this feature. Honestly, I can't tell any temperature difference, though. The customizable feature is nice. There are 3 programmable option buttons that are easy to set. I'm basically happy with my new machine, but wish the temperature was noticeably hotter than it is.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jrzydvl
Verified Purchase:Yes
Great design, finally a good solid feel not a flimsy cheap plastic thing.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jackie17
Verified Purchase:Yes
I am now ordering my 3rd replacement as the first two do not fill more than 2 oz of water at a time no matter which ounce setting you choose.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 16, 2020
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com