Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: mjgjr
Verified Purchase:Yes
We were given this product as a Christmas gift December 2023. In March, it started to cut off after very little coffee was dispensed, and was leaving grounds in the K-cup receptacle as well as our coffee. Keurig quickly replaced it and provided a label to ship the old one back to be analyzed. I think this is good when a company figures out what went wrong so they can improve engineering/production issues for the future.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Barbie and Bentley
Verified Purchase:Yes
There are always grounds from pods in my coffee. I check pods and they are fresh and fine.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: sdbowe33
Verified Purchase:Yes
Purchased this unit a month ago and immediately began using for my first cup of coffee in the morning before work. Easy to use and set up. Add water to reservoir and your favorite K pod for a quick brew. Hot water was ready within seconds and began brewing coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Juji
Verified Purchase:Yes
My coffee maker died following a descaling procedure. I was very unhappy because I thought I'd had it more than a year. When I looked it up, it had 3 days left on the warranty. I followed the instructions for notifying Keurig and was shocked to see a new device sitting on my front porch 4 days later. No questions, no problems, just a new K-Supreme Plus!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Brokewing
Verified Purchase:Yes
I love my Keurigs but just haven’t had a lot of luck as I keep having to replace them. In this case, Keurig informed that my last coffee maker was defective ansdreplaced it free of charge. Thank you, Keurig! Hopefully my new Keurig will last.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Antonio11
Verified Purchase:Yes
This Keurig looked old and dirty who knows it’s probably an old refurbished Keurig it’s junk doesn’t even come with the normal 3 pronged plug sounds awful when it’s making coffee also coffee has an odd taste I’m probably going to get something else I am done dealing with Keurig and there cheap junk coffee machines that just constantly break they were made well years ago now they are just awful .
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: mp1019
Verified Purchase:Yes
This was a warranty replacement and it broke within 3 days of unpacking it.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: littleoak
Verified Purchase:Yes
To all the Folks I dealt with:
This was a challenging situation and all your people dealt with very professionally and TIMELY. I've been using your coffee makersb for years with seldom a problem. My last one developed a leak and if I could have opened it I probably could have fixed. But it was about 8 years old and my daughter found one on line. Brand new and suffered infant mortality, shut off permanently after heating the water.
I love the unit.
Thanks again,
This was a challenging situation and all your people dealt with very professionally and TIMELY. I've been using your coffee makersb for years with seldom a problem. My last one developed a leak and if I could have opened it I probably could have fixed. But it was about 8 years old and my daughter found one on line. Brand new and suffered infant mortality, shut off permanently after heating the water.
I love the unit.
Thanks again,
I would recommend this to a friend!
Written by a customer while visiting keurig.com