Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Mendel
Verified Purchase:Yes
We’re back baby! 🤓
Love this product; fast and good
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Charlene 11
Verified Purchase:Yes
The service was excellent, went above and beyond to help me
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Would have been 5 star but it only lasted 2 years
on February 22, 2024
Posted by: Long Gone
Verified Purchase:Yes
This would have been a 5 star rating but it only lasted 2 years and for the price I feel it should have lasted double that amount of time. We really do love the coffee maker and that is why this one is our 2nd one. The problem seems to come about due to the opening & closing with it's electrical system.
Response from keurig.comBy Keurig Consumer Care, February 23, 2024
Thank you so much for your review and feedback! We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. As you are aware, our coffee makers come with a one year warranty. However, if a year has passed and your coffee maker should have issues, we would ask you to reach out via our Customer Care line at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Customer Rating
5
Keurig's K-Supreme Plus's Warranty is WONDERFUL!
on February 23, 2024
Posted by: Walter938
Verified Purchase:Yes
The title should have read Keurig's K-Supreme Plus is Great as is their Warranty (to long). We have owned several Keurig Coffee Maker's and recently our K-Supreme Plus had a major issue. We contacted Keurig and they stood behind their warranty, and we are now making coffee with a NEW K-Supreme Plus - and loving it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Goldengirl72
Verified Purchase:Yes
I purchased the Supreme Plus 8 months ago. When I did a descaling process on the machine, it overheated. When I called to see how to troubleshoot the problem, I was told that I could receive a new machine. I’m very happy with the results.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: yyyyyy
Verified Purchase:Yes
Warranty replacement was easy and very prompt and I am completely satisfied.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
easy to use great cup of coffee plenty of water.
on February 27, 2024
Posted by: Baba John
Verified Purchase:Yes
I find the replacement to be a great purchase for anyone most satisfying the coffee body is bold, strong and hot no complaints
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I first began using Keurig about 2012. The biggest reason I stay with Keurig is American rep support. I have a hearing impairment and accents are difficult. Second reason is excellent products. I pack my Keurig and carry it on extended road trips. Thanks Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com