Love the newest Keruig coffee maker and the different settings it has available. Love that 3 people can have preprogrammed settings for their beverages
I have had a single serve Keurig for many years and never had any issues. I bought this new one because I liked being able to have an easy to fill water reservoir, which is great, but unfortunately as the coffee is brewing and dispensing, the coffee splashes and spits all over the counter. I had never experienced this problem with the other two Keurig single serve coffee makers.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 4, 2020
This is not the experience we would like you to have with your K-Supreme Plus coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.
OMG, I LOVE this new Keurig K-Supreme Plus coffee maker. It is so easy to use and it is QUIET. This is my third Keurig machine, and the best one so far. I cannot find a single thing I would change. Thank you, Keurig.
I bought one of these about 6 weeks ago. It lasted for 3 weeks and then wouldn't power on. Replaced it with another one. This (2nd one) worked for 3 weeks and now only give about 3 ounces of liquid and shuts off, regardless of what cup size is selected. It does this with plain water (no k-cup). Called into Keurig tech support. They verified that this unit was also dead. My original first generation Keurig lasted for years without problems. This newer generation of machine is worthless. I've been through two of them in less than two months. Needless to say I won't be buying a third one. Time to change brands.....
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 4, 2020
Thank you for reviewing your K-Supreme Plus coffee maker. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to speaking with you!
Just got this news brewer yesterday to replace a four year old 2.0. Much quieter and much smaller. However, brewing process is much slower than the old machines I’ve had and, water/coffee splatters all around when brewing. Not sure I want to have to wipe up the counter and machine every time I make coffee or tea.