Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
worst one ever
on November 4, 2021
Posted by: djw5
This is our 5th keurig coffee maker and we've had it for only a few months. Currently we cannot get it to brew more than 2 ounces at a time. This is so frustrating. All the others have lasted us quite some time and we were really pleased until this one. Hesitating about purchasing another one.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 19, 2021
Thank you for your review. Based on what you are describing, descaling your coffee maker might help! Descaling regularly removes mineral build up that can affect taste and quality, ensuring your coffee maker brews a perfect cup, every time. Depending on the mineral content of your water, calcium deposits or scale may build up in your brewer. Scale is non-toxic but if left unattended can hinder brewer performance. Regularly descaling your brewer every 3 months helps maintain the heating element, and other internal parts that come in contact with water. Please feel free to visit the support page on our website for helpful tips and videos on how to descale your brewer properly. If you need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Brittany B
Verified Purchase:Yes
We normally drink coffee by the pot in our Bunn- The husband purchased this as a Christmas gift addition to my coffee bar- It seriously makes the best cup of coffee either of us have ever had- It is beyond flavorful compared to any brewer/brand I have ever used.
I am raving about it to everyone! Having iced coffee at home is a big plus too. I love the capacity/strength settings. Although there is zero difference adjusting the temperature, it doesnt bother me enough to give a lower star review, would give 10 if I could!
I am raving about it to everyone! Having iced coffee at home is a big plus too. I love the capacity/strength settings. Although there is zero difference adjusting the temperature, it doesnt bother me enough to give a lower star review, would give 10 if I could!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Stan57
Verified Purchase:Yes
Love this machine. I will continue using the k-Plus.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Do not waste your money
on December 4, 2021
Posted by: Rrt4peds
Lasted 10 months and died. Constantly have to descal machine
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 7, 2021
If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Ruth C
Verified Purchase:Yes
My new coffeemaker is just what I wanted. Smaller on the counter than my Cuisinart (that just conked out after 5 years) and looks great. The different setting are exactly right for me. Love the coffee, the heat, and speed. It's not as slow as some reviewers have indicated.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Looks great in the kitchen on the counter top!
on December 15, 2021
Posted by: Sleepy 1
Verified Purchase:Yes
I bought this a few weeks ago and so far we really like it!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Not happy at all.......
on December 16, 2021
Posted by: Perks
This is my second one in 6 months and it's not working now, only had this one for 2 months. Descaled it twice already and I have to brew 12oz 5 times to get 1 cup of coffee
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Splash problem
on December 21, 2021
Posted by: mc00
I purchased this machine 3 months ago and since the beginning the stream splashes outside of the cup. I have tried taller cups and it still splashes. I have coffee spots all over my counter and back of coffee maker. I called Keurig and they said they will replace it - will see if that occurs and I do appreciate their doing that for me. If new one works, I will adjust my rating.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com