I am very happy with the Keuric Plus. It deals with my family who drink coffee and zi don't and yet it helps with my latte urges that I get in the cold weather.
I am very happy with my new replacement. Thank uou for everything. I will continue to us your coffee makers in my three homes. Appreciate your help and support in the last transaction.
For the time being ours is working. This is the fourth replacement. The one previous to this replacement lasted a little over three months. We are hoping for a one year working time.
My Keurig plus went out after descaling. I was so upset but Customer Service took care of it since I was still under warranty. I had a new one in two days!
I am on my third K-Supreme Plus. The first one stopped working after I de-scaled it. There's a significant amount of chatter online that it was not a unique situation. It seems the unit overheats and trips a circuit. To reset it, the unit has to be disassembled to expose a reset button. I called Keurig, ran the troubleshooting, and got a warranty replacement. A few months later, the replacement had the same problem. I was able to get the third after several phone calls. It took a supervisor to make it happen.
No one I spoke with would acknowledge the problem. It seems Keurig should.