Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5 out of 5
5
Good customer service
on December 23, 2023
Posted by: M Jensen
Verified Purchase:Yes
My Keurig stopped working less than a year after I purchased. It was still under warranty so I contacted customer service. They replaced it with a new one quite quickly with t no problems.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great product – great customer service
on December 24, 2023
Posted by: LarryMcJ
Verified Purchase:Yes
Since Keurig first started, I’ve owned nearly every single-brew model they’ve made, and I’ve enjoyed each one. A couple of times over all these years, I’ve encountered a brewer that malfunctioned. Keurig made it easy to have the unit replaced.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
A+++ customer service
on December 25, 2023
Posted by: wingsurfer888
Verified Purchase:Yes
Thank you Keurig for replacing my coffee maker under warranty!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Poor performance
on December 25, 2023
Posted by: 1001
Verified Purchase:Yes
I had 2 replace this machine twice so far and might have to do so again . It brews extremely slow and doesn’t even come close to pouring the ounces that I press on the machine. Whether it’s 8 oz or 12, the machine brews a cup significantly less!! Seems like this ( my 3rd machine ) is not operating correctly either. Very unhappy and frustrated with the K Supreme Plus. Do not buy!!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Warranty Honored - Fast Replacement
on December 27, 2023
Posted by: MMM44
Verified Purchase:Yes
Thank you Keurig for making the warranty process a good experience. Great communication and direction. Very fast replacement - even during the Christmas season. I love my brewer! Thank you again!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Great coffee maker and customer service!
on December 27, 2023
Posted by: InnateArtist
Verified Purchase:Yes
My Keurig K-Supreme Plus coffee maker stopped working and through customer service, they quickly replaced it as it was in warrenty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Terrible product
on December 28, 2023
Posted by: GGal
Verified Purchase:Yes
As with the previous unit, this still has a horrible smell and taste
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great product
on December 31, 2023
Posted by: KellyB1
Verified Purchase:Yes
This is our third K-Supreme & love it. We've gifted it to other family members too
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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