Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
3 out of 5
3
Great Warranty and customer service
on December 13, 2023
Posted by: RickandSue
Verified Purchase:Yes
We bought this model a little over a year ago and love it. It only lasted a little over a year. Despite being a few days out of the one year warranty, Keurig promptly replaced it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
return policy and enjoy.
on December 13, 2023
Posted by: RichF
Verified Purchase:Yes
We love our Keurig!!!! We panicked when it stopped working as we make around 10 servings a day! but after a call to them our replacement was on the way had it in 3 or 4 days. They are fantastic.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Product is working great
on December 13, 2023
Posted by: Tric
Verified Purchase:Yes
This product is working great! So far everything is running up to par and the function ability is nice.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Warranty replacement
on December 14, 2023
Posted by: Erma
Verified Purchase:Yes
Keurig is an awesome company. My Keurig stopped working. Keurig replaced it with a new one . I just love this Keurig and Keurig also included the filter holder and coupon for coffee. Thank you !!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Keurig is above the “Regular Grind”
on December 14, 2023
Posted by: KBCDN
Verified Purchase:Yes
I have been a long time Keurig fan. When I had a difficulty with my current model, I simply called the maker, and within two days I had a brand new replacement in my home. I appreciate the fine service and the quality of the products. I will continue to support my Keurig passion, and look forward to my next cup!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Major quality issues with firmware
on December 15, 2023
Posted by: Massively disappointed
Verified Purchase:Yes
I bought it 13 months ago and am now on my second replacement. The prior two just stopped working and support just replaced them rather than addressing why. Now this one seems to be acting funny. I'm not sure whether they sent their software someplace new, but the firmware seems to just stop working when it needs to be descaled, or after a certain period of time, or when some new condition arises. All we want is for it to make coffee and it seems to be more complex than we think.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Best coffee
on December 16, 2023
Posted by: Debi D
Verified Purchase:Yes
The cup of coffee that I get from this machine is just as good as getting it out of coffee shop with the convenience in your own home!
Also, when I needed help with customer service, they were amazing
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
third time a charm?
on December 16, 2023
Posted by: doogy
Verified Purchase:Yes
third brewer in 16 months
been a week and no issues so far
cautiously optimistic
customer service has performed admirably
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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