Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: MarionN
Verified Purchase:Yes
The coffee maker is amazing. I like to be able to change the temperature and strength. After descaling, the descaling would not turn off no matter what I did. Keurig sent a replacement in a timely manner so I didn't have to go without.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: lovelight
Verified Purchase:Yes
Product is good. We had a problem, unknown reason. Handled quickly, easily
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: jadcock27
Verified Purchase:Yes
Best customer service experience hands down. My keurig stop working and I was quickly sent a replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: AceD
Verified Purchase:Yes
Great service difficult to put all required info together because of lacking purchase receipt
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Friendly
Verified Purchase:Yes
My Keurig suddenly died while I was descaling it. Keurig replaced it and my new Keurig is exactly like the one that they replaced. So happy with the Keurig company.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dr Bob
Verified Purchase:Yes
We love our Keurig - but were disappointed when it failed to restart after being "descaled". However, Keurig warranty team was right on top of it... and we had a new replacement in a few days. Just be mindful to watch the water level and make sure that the "refill" water reserve light is working. If it runs out the steam will trigger the system to shut off and not restart. There may be an easy fix... but it's easy to avoid if you watch the water level.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Boscoe1203
Verified Purchase:Yes
I’ve had this wonderful machine for approximately 8 month using it two a three times daily when for some unforeseen reason up a died. In a panic I dug through my documents, found the warranty. Yea, phoned Kurig, produced the appropriate information an “BOOM”, my replacement was back up on the counter making great coffee. Thanks Kurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Whoknows
Verified Purchase:Yes
This is the third Keurig Supreme Plus, the third one after only 2 months for the second. While returning due to the non-functionality of the product the kind person said: Hoping you have this a long time. Customer service is very kind. Well, the return time from beginning to receiving the product was WAY too long. This time the box is secure in the attic. Also, hoping for longer than 2 months!! My ratings will change if I have the product a long time.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com