Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
3
Amazing esthetics
on December 8, 2020
Posted by: Steph322
Beautiful machine... wonderful features.... lousy cup of coffee. Does not brew a strong cup of coffee to save it's life. So disappointed because it is a beautiful appliance.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 11, 2020
This is not the experience we would like you to have with your K-Supreme Plus coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.
Written by a customer while visiting keurig.com
Customer Rating
1
reusable pods
on December 8, 2020
Posted by: rahangman
wanted this unit bought finding NO REUSABLE PODS available
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: SueandSam
Verified Purchase:Yes
I purchased this last month and find that the new brewing system extracts more flavor than the old one. Coffee is also hotter which is a plus.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kathy J
Verified Purchase:Yes
This is my 4th Keurig and by far my favorite. I really think the multi stream technology improves the flavor of the coffee. Very pleased with my purchase and the design looks very up to date.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Robin22
Verified Purchase:Yes
I love the temperature control and memory feature. It's a great coffee maker
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Filippo
Verified Purchase:Yes
This is my 3rd Keurig coffee maker and it is by far the best. From the sleek design to the new controls, I believe the coffee produced is more robust. The new heating means you don't have to wait for the water to heat up making the brewing process quicker. This coffee maker is really a game changer !
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Galgone
Verified Purchase:Yes
My Kuerig broke after having less than a month. They did replace it but after promising me they would expedite the process to ship replacement it took almost two weeks to get it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: First Timer
Verified Purchase:Yes
Overall, I am pleased with the K-Supreme's features and performance -- when it works. Unfortunately, my first one died after two months. Simply would no longer turn on. Keurig does seem to have very responsive customer service, and they sent me a replacement. I've only had that about 10 days, so too early to tell how durable it will be.
I think my only other qualms are that I wouldn't mind if the hottest temperature were still a bit hotter. I'd say it's hot enough if you drink it right away and don't want to add milk -- but a few degrees hotter, to accommodate adding milk, would be preferable.
Also, the instructions were very unclear about how to use the universal filter it came with. You actually CANNOT use the filter with the add-on red silicone insert or handle adapter it comes with, but the instructions did not note that.
And finally, the mesh on the filter is a little delicate and gets dented easily. Would be helpful if they had used a mesh that's a bit higher gauge.
All that being said, the machine is very easy to use, is versatile, and has an aesthetically pleasing profile. Here's hoping it lasts. . .
I think my only other qualms are that I wouldn't mind if the hottest temperature were still a bit hotter. I'd say it's hot enough if you drink it right away and don't want to add milk -- but a few degrees hotter, to accommodate adding milk, would be preferable.
Also, the instructions were very unclear about how to use the universal filter it came with. You actually CANNOT use the filter with the add-on red silicone insert or handle adapter it comes with, but the instructions did not note that.
And finally, the mesh on the filter is a little delicate and gets dented easily. Would be helpful if they had used a mesh that's a bit higher gauge.
All that being said, the machine is very easy to use, is versatile, and has an aesthetically pleasing profile. Here's hoping it lasts. . .
I would recommend this to a friend!
Written by a customer while visiting keurig.com