Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: meihuamom
Verified Purchase:Yes
I purchased the coffee maker a few weeks ago and my favorite features are the fact that you can control the temperature and strength of the brew and the extra-large water capacity.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Raybky
Verified Purchase:Yes
We have our K Supreme Plus approx 3 weeks. There are some great features we love. The 5 cup sizes, temp and strength, the large water reservoir. However, we miss the light in the water tank, we cannot use our to go cups because it doesn’t fit. And we think it is slow extraction even on the low strength setting.
Written by a customer while visiting keurig.com
Customer Rating
2
Good coffee but short circuits easily
on December 9, 2020
Posted by: DWilder
We've had the original Keurig brewer for many years and been very happy with it. We decided to try this model because of it's sleek look and the multi stream feature. It makes great coffee! However in a few short months we've gone through three. The first one never turned on and customer service quickly remedied that. The second short circuited when I removed the water tank to fill it during a brew cycle, sure my bad but it was early AM and I've done that before on the old model. Again customer service was great and remedied that sending the third one. The cup sizes began brewing smaller than they should have so I just descaled it according to the directions and all went fine. I filled up the water tank and went to brew a cup. You guessed it, short circuited again. Not sure why. So while this model looks great and does brew great coffee, the kinks haven't quite been worked out yet. I'm hoping to be able to return to the original model. Customer service has been very helpful and speedy though. Thanks!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Smc1223
Verified Purchase:Yes
Overall I am happy with this Keurig. I love the fact that I can choose the temperature because I like my coffee really hot. I also like the flexibility of the water reservoir and the handle.
I do not like how SLOW the coffee actually brews and pushes the water through the K-Cup. Also the coffee tends to splash out of the cup and onto the counter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Coffee Tastes Like Dirt but My Husband Loves It
on December 8, 2020
Posted by: CoffeeLover33
I purchased this for my husband because he loved his previous Keurig and this was a replacement for his last one. He loves it and enjoys the taste profile this Keurig produces. However, I feel like the coffee tastes like dirt no matter what coffee you put in it. Side note, I love black coffee. I give it 5 Stars for my husband but I'd rate it 2-3 Stars as I'd honestly prefer instant coffee to this.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Cabor
Verified Purchase:Yes
Bought a few weekends ago. Love the ease of using. Customer service did an excellent job of taking care of our problem.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MaryG
Verified Purchase:Yes
I bought this in September for our Teachers' Lounge - Everyone just loves it. When we had an issue with it not working, the company sent me a new one within days of my call.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
bought a new coffee maker and it went out and they promptly replaced it
I would recommend this to a friend!
Written by a customer while visiting keurig.com